
Bruce Deel's transformative journey proves radical trust changes lives. Endorsed by Chick-fil-A's CEO and American Airlines' chairman, "Trust First" reveals how one Atlanta nonprofit's counterintuitive approach has rescued thousands. What if your greatest leadership breakthrough requires trusting those everyone else has abandoned?
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A woman pulled a gun during the second night of a food ministry on one of Atlanta's most dangerous corners. Most people would have run. Most would have called the police and never returned. But what happened next would become the foundation of a movement that has transformed thousands of lives. Standing between Gloria and her target, gently pressing down on the weapon, came a simple question: "You don't really want to do this, do you?" That moment of radical trust-choosing to see potential rather than threat-sparked a revelation. How many people make destructive choices simply because no one has ever trusted them to make better ones? When the lot stood empty two nights later, everyone assumed the ministry was finished. But a promise was made to Jake, a local who showed up alone: "We come back." Twenty-one years later, that promise has evolved into City of Refuge, a comprehensive urban transformation organization built on one revolutionary premise-trust people first, not after they've earned it. We're taught to guard trust like gold, offering it only after someone proves worthy. It makes sense, doesn't it? Verify before trusting. Protect yourself. But here's what that approach misses: for people who've never been trusted, who've been treated with suspicion their entire lives, being offered trust becomes transformative. It says something profound-I see your humanity before your history. I believe in your potential before you've proven it. Trust operates differently than compassion or empathy because it's dynamic and two-way. It forces us to share control, to make ourselves vulnerable. That's terrifying. But it's also powerful. Think about the last time someone trusted you with something important before you'd earned it. Remember how that felt? That weight of responsibility, that desire not to let them down? That's the catalyst for change. The conventional approach to helping people in crisis follows a transactional model: prove yourself, then we'll invest in you. Show up clean for thirty days, then we'll consider housing. Demonstrate reliability, then we'll offer opportunity. But this creates an impossible catch-22 for those trapped in cycles of poverty, addiction, and trauma. How do you prove stability when you're sleeping on the streets? How do you demonstrate reliability when you're fighting withdrawal? The trust-first model flips this equation. It offers the stability first, then asks people to rise to meet it.
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Criado por ex-alunos da Universidade de Columbia em San Francisco
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Criado por ex-alunos da Universidade de Columbia em San Francisco

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