A Venda Desafiadora: Como assumir o controle da conversa com o cliente book cover

Resumo de A Venda Desafiadora

Como assumir o controle da conversa com o cliente

Matthew Dixon and Brent Adamson
3.91(10913 Reviews)

Visão geral do Resumo de A Venda Desafiadora

Esqueça as táticas de vendas baseadas na construção de relacionamentos. "The Challenger Sale" revolucionou as estratégias B2B ao provar que os profissionais de alto desempenho ensinam e desafiam os clientes. Após ler mais de 150 livros de vendas, o veterano Christopher Johnson chamou este best-seller do New York Times de o raro divisor de águas que realmente transforma a maneira como os negócios são feitos.

Temas principais do Resumo de A Venda Desafiadora

  • commercial insight
  • constructive tension
  • customer reframing
  • complex b2b sales
  • teaching for differentiation

Melhores citações do Resumo de A Venda Desafiadora

  • Challengers don't just understand their customers' business; they teach customers something new about their business and how to compete more effectively.

  • The Challenger is defined by the ability to do three things: teach, tailor, and take control.

  • Challengers tell customers what should be keeping them up at night.

  • 53% of customer loyalty comes from how you sell-rather than what.

  • Customers are looking for salespeople who can teach them something.

Personagens do Resumo de A Venda Desafiadora

  • Matthew DixonCo-author and researcher of the sales study
  • Brent AdamsonCo-author and researcher of the sales study
  • Neil RackhamSales expert who contextualized the book's impact
  • E.K. StrongAuthor of The Psychology of Selling (1925)

Sobre o Autor

Sobre o autor de A Venda Desafiadora

Matthew Dixon e Brent Adamson são os autores best-sellers de The Challenger Sale: Taking Control of the Customer Conversation (A Venda Desafiadora), uma obra inovadora na estratégia de vendas moderna. Como diretores executivos na CEB (agora Gartner), uma empresa líder em pesquisa e consultoria, eles combinam décadas de experiência na análise de desempenho de vendas e comportamento organizacional. Sua abordagem baseada em pesquisas, fundamentada em dados de milhares de profissionais de vendas, redefiniu as vendas B2B ao defender o engajamento proativo do cliente em vez da tradicional construção de relacionamentos.

Dixon, com doutorado em economia, e Adamson, uma autoridade reconhecida em liderança comercial, têm sido destaque nos principais podcasts do setor, incluindo discussões sobre capacitação de vendas e psicologia do comprador. O trabalho deles enfatiza a entrega de insights acionáveis para desafiar as suposições dos clientes, uma metodologia adotada por empresas da Fortune 500 e equipes de vendas em todo o mundo.

The Challenger Sale tornou-se um best-seller instantâneo, liderando a categoria de vendas da Amazon e ganhando traduções para vários idiomas, incluindo o ucraniano. Continua sendo um pilar dos programas de treinamento de vendas, elogiado por seu rigor empírico e estrutura transformadora.

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