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Douglas Stone

Douglas Stone is an author, negotiation expert, and lecturer on law at Harvard Law School whose work focuses on difficult conversations, feedback, and conflict resolution. A member of the Harvard Negotiation Project, he coauthored the international bestseller Difficult Conversations and the New York Times bestseller Thanks for the Feedback.

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Douglas Stone built his career at the intersection of law, negotiation, and practical communication. He graduated from Brown University in 1980 and from Harvard Law School in 1984, then began his professional life in transactional and regulatory banking law in Boston and New York. The decisive turn came when he returned to Harvard’s negotiation community and spent the years from 1989 to 1999 working with Roger Fisher, Bruce Patton, Sheila Heen, Robert Mnookin, and others at the Program on Negotiation and the Harvard Negotiation Project. That period moved him from conventional legal practice into the broader task that would define his work: translating negotiation theory into tools ordinary people could use in fraught human situations. He later became a Lecturer on Law at Harvard Law School and, in 1999, co-founded Triad Consulting Group. ((https://hls.harvard.edu/faculty/douglas-stone/?utm_source=openai))

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명언

quote
Feedback is crucial
-Find the Coaching in Criticism
quote
You don’t have to be Martin Luther King or John F. Kennedy to be good at difficult conversations
-Speaking Up in Tough Situations
quote
Our face when giving a presentation is a literal blind spot
-Where’s Your Blind Spot?
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You don’t age out of these things
-How To Have Difficult, Yet Productive Conversations With Douglas Stone
quote
When you have to deliver a tough message, your first responsibility is clarity
-The Talk: Douglas Stone on 'difficult conversations'
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The key is learning to describe the gap – or difference – between your story and the other person’s story
-Think Like a Mediator
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What would you suggest I do differently in the future?
-Learning from Feedback Without Losing Your Mind
quote
Negative feedback and positive feedback are mediated by different parts of the brain
-The Toastmaster Whisperer

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커뮤니티 의견

"Stone and Heen have done a remarkable job of showing individuals and organizations how to leverage the enormous value of feedback"

strategy+business

"Doug Stone and Sheila Heen have delivered another tour de force"

Adam Grant

"Enter Stone and Heen with a well-rounded consideration of the science and art of receiving feedback well"

Kirkus Reviews

"Stone, Patton, and Heen illustrate their points with anecdotes and familiar examples in a clear, easy-to-browse format"

Publishers Weekly

"Stone and Heen reveal why getting feedback is so hard — and then how we can do better"

Daniel H. Pink

"Stone, Patton, and Heen have written an extremely clear and unpretentious exposition of effective communication skills"

Southern Communication Journal

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