Чемпионы продаж: Как взять под контроль общение с клиентом book cover

Чемпионы продаж

Как взять под контроль общение с клиентом

Мэттью Диксон и Брент Адамсон
3.91(10913 Reviews)

Обзор книги Чемпионы продаж

Забудьте о тактиках продаж, основанных на выстраивании отношений. «The Challenger Sale» (Метод Challenger) произвела революцию в B2B-стратегиях, доказав, что лучшие специалисты обучают и бросают вызов клиентам. Прочитав более 150 книг по продажам, ветеран индустрии Кристофер Джонсон назвал этот бестселлер New York Times редким переломным моментом, который действительно меняет принципы ведения бизнеса.

Ключевые темы в Чемпионы продаж

  • commercial insight
  • constructive tension
  • customer reframing
  • complex b2b sales
  • teaching for differentiation

Цитаты из Чемпионы продаж

  • Challengers don't just understand their customers' business; they teach customers something new about their business and how to compete more effectively.

  • The Challenger is defined by the ability to do three things: teach, tailor, and take control.

  • Challengers tell customers what should be keeping them up at night.

  • 53% of customer loyalty comes from how you sell-rather than what.

  • Customers are looking for salespeople who can teach them something.

Персонажи в Чемпионы продаж

  • Matthew DixonCo-author and researcher of the sales study
  • Brent AdamsonCo-author and researcher of the sales study
  • Neil RackhamSales expert who contextualized the book's impact
  • E.K. StrongAuthor of The Psychology of Selling (1925)

Об авторе

Об авторе книги Чемпионы продаж

Мэттью Диксон и Брент Адамсон — авторы бестселлера «Чемпионы продаж. Что и как лучшие продавцы делают иначе» (The Challenger Sale: Taking Control of the Customer Conversation), новаторской работы в области современной стратегии продаж. Будучи управляющими директорами CEB (ныне Gartner), ведущей исследовательской и консалтинговой компании, они объединяют десятилетия опыта в анализе эффективности продаж и организационного поведения. Их подход, основанный на данных тысяч специалистов по продажам, переосмыслил B2B-продажи, отдав приоритет проактивному взаимодействию с клиентом вместо традиционного выстраивания отношений.

Диксон, имеющий докторскую степень по экономике, и Адамсон, признанный эксперт в области коммерческого лидерства, принимали участие в крупнейших отраслевых подкастах, обсуждая вопросы стимулирования продаж и психологию покупателей. В своей работе они делают упор на предоставление практических идей, которые ставят под сомнение предположения клиентов — эта методология была принята компаниями из списка Fortune 500 и отделами продаж по всему миру.

Книга «Чемпионы продаж» мгновенно стала бестселлером, возглавив категорию продаж на Amazon и получив переводы на множество языков, включая украинский. Она остается краеугольным камнем программ обучения продажам, заслужив признание за эмпирическую строгость и трансформирующую структуру.

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