Crucial Conversations book cover

Crucial Conversations by Joseph Grenny; Kerry Patterson; Ron McMillan; Al Switzler; Emily Gregory Summary

Crucial Conversations
Joseph Grenny; Kerry Patterson; Ron McMillan; Al Switzler; Emily Gregory
4.07 (80062 Reviews)
Communication skill
Business
Self-growth
Обзор
Ключевые Выводы
Автор
Часто Задаваемые Вопросы

Overview of Crucial Conversations

Master the art of high-stakes conversations that CEOs and leadership experts swear by. With over 2 million copies sold, this NYT bestseller transforms confrontation into collaboration. Recommended by Gary Keller, it's the secret weapon behind countless corporate turnarounds and relationship rescues.

Similar books to Crucial Conversations

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Ключевые выводы

1

When Emotions Run High: The Conversations That Shape Our Lives

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Imagine you're in a meeting when your boss takes credit for your work, or you're arguing with your spouse about finances. Your heart races, your palms sweat, and suddenly your brain feels hijacked. These are crucial conversations-moments when stakes are high, opinions differ, and emotions run strong. How we handle these pivotal interactions determines the trajectory of our relationships, careers, and even our health. The most influential people in any organization aren't necessarily those with formal authority, but those who can speak truth to power while preserving relationships. This skill set transforms not just conversations, but lives. Most of us fall into predictable traps during these moments. We either avoid difficult conversations entirely, creating a damaging "lag time" between when problems emerge and when they're addressed, or we handle them poorly, letting our primitive fight-or-flight responses take over. What if there was a better way? What if you could be both completely candid and completely respectful, even in the most challenging circumstances?

2

The Power of Creating Safety in Dialogue

3

Start with Heart: Managing Your Own Emotions

4

Master Your Stories: Taking Control of Your Emotions

5

STATE Your Path: Speaking Your Truth with Respect

6

Explore Others' Paths: The Art of Listening

7

From Talk to Action: Making Dialogue Matter

Исследуйте Свой Способ Обучения
Crucial Conversations — это не просто книга, это мастер-класс по теме Communication skill. Чтобы помочь вам усвоить уроки наиболее удобным способом, мы предлагаем пять уникальных режимов обучения. Независимо от того, глубоко ли вы мыслите, быстро учитесь или любите истории, для вас найдётся подходящий режим.

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Разбейте ключевые идеи Crucial Conversations на понятные тезисы, чтобы понять, как инновационные команды создают, сотрудничают и растут.

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Выделите из Crucial Conversations быстрые подсказки для запоминания, подчёркивающие ключевые принципы открытости, командной работы и творческой устойчивости.

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Погрузитесь в Crucial Conversations через яркие истории, превращающие уроки инноваций в запоминающиеся и применимые моменты.

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Познакомьтесь с Crucial Conversations по-своему.

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