The Art of Negotiation book cover

The Art of Negotiation by Michael Wheeler Summary

The Art of Negotiation
Michael Wheeler
3.86 (557 Reviews)
Business
Communication skill
Leadership
Обзор
Ключевые Выводы
Автор
Часто Задаваемые Вопросы

Overview of The Art of Negotiation

Forget rigid negotiation playbooks. Michael Wheeler reveals how jazz-like improvisation wins deals in chaotic environments. Endorsed by Wynton Marsalis and diplomats alike, this game-changing approach teaches you to adapt like a master negotiator. What high-stakes situation could your new flexibility transform?

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Ключевые выводы

1

When Bill Gates Stole the TV Set

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Picture a tense confrontation between two tech titans. Steve Jobs, furious, accuses Bill Gates of theft. Gates could have denied, deflected, or defended-instead, he offered this gem: "I think it's more like we both had this rich neighbor named Xerox, and I broke into his house to steal the TV set and found out you had already stolen it." In one sentence, he defused the tension, acknowledged reality, and reframed the entire conversation. This is negotiation at its finest-not the rigid, formulaic dance we've been taught, but something far more fluid and alive. For decades, we've approached negotiation like chess players memorizing opening gambits and endgame strategies. We've been told to identify our BATNA, focus on interests rather than positions, and separate people from problems. These frameworks aren't wrong-they're just incomplete. Real negotiation resembles jazz improvisation more than chess. The music changes as you play. Your counterpart introduces unexpected notes. The rhythm shifts beneath your feet. Success depends not on following a predetermined script but on your ability to listen, adapt, and create something new in the moment.

2

Why Your Carefully Laid Plans Will Fail

3

The Triangle That Transforms Everything

4

The Monopoly Player Who Built Manhattan's Most Expensive Block

5

The Emotions You're Pretending Don't Exist

6

The OODA Loop and Your Social Sonar

7

The Paradox of Success and the Legacy You'll Leave

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