ROI in Marketing book cover

ROI in Marketing by Jack Phillips Summary

ROI in Marketing
Jack Phillips
3.14 (7 Reviews)
Business
Finance
Entrepreneurship
Обзор
Ключевые Выводы
Автор
Часто Задаваемые Вопросы

Overview of ROI in Marketing

In a world where 70% of CEOs believe marketing budgets are wasted, "ROI in Marketing" delivers the framework marketers desperately need. Phillips challenges traditional models, offering practical steps to prove your campaigns' financial impact - a $300 billion industry's essential survival guide.

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Ключевые выводы

1

Measuring Marketing's True Value: The New Accountability

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"Show me the ROI, or lose your budget." This ultimatum has become the new normal for marketing departments worldwide. As CEOs question the billions poured into marketing without clear financial returns, a revolution in measurement has emerged. The ROI Methodology offers what many consider the holy grail of marketing management - a systematic, credible approach to measure marketing's actual financial contribution. Adopted by 85% of Fortune 500 companies, this framework transforms gut feelings into data-driven decisions. The stakes couldn't be higher: marketing budgets are slipping from 12.1% to 11.3% of company revenue in just one year. For marketing leaders fighting to prove their worth in the boardroom, demonstrating ROI isn't just valuable - it's survival. What does value really mean in marketing? It's not just about inputs and activities - counting customers reached or emails sent. True value is a ratio of benefits compared to costs. While 96% of CEOs want to see business impact measures like market share and revenue growth, many marketers remain stuck reporting that a campaign reached 1 million social media users without connecting it to tangible outcomes. The challenge intensifies when sales increase during a marketing campaign but coincide with a competitor's price increase or seasonal trends. Modern measurement requires balance - both activities and outcomes, quantitative and qualitative data, financial and non-financial perspectives. Think of it as a balanced scorecard telling the complete story of marketing's impact.

2

The Six-Level Impact Chain and Business Alignment

3

Design Thinking for Marketing ROI

4

Isolating Marketing's True Impact

5

From Impact to ROI: Speaking the Language of Finance

6

Optimizing Performance and Communicating Value

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