
Forget rigid negotiation playbooks. Michael Wheeler reveals how jazz-like improvisation wins deals in chaotic environments. Endorsed by Wynton Marsalis and diplomats alike, this game-changing approach teaches you to adapt like a master negotiator. What high-stakes situation could your new flexibility transform?
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Picture a tense confrontation between two tech titans. Steve Jobs, furious, accuses Bill Gates of theft. Gates could have denied, deflected, or defended-instead, he offered this gem: "I think it's more like we both had this rich neighbor named Xerox, and I broke into his house to steal the TV set and found out you had already stolen it." In one sentence, he defused the tension, acknowledged reality, and reframed the entire conversation. This is negotiation at its finest-not the rigid, formulaic dance we've been taught, but something far more fluid and alive. For decades, we've approached negotiation like chess players memorizing opening gambits and endgame strategies. We've been told to identify our BATNA, focus on interests rather than positions, and separate people from problems. These frameworks aren't wrong-they're just incomplete. Real negotiation resembles jazz improvisation more than chess. The music changes as you play. Your counterpart introduces unexpected notes. The rhythm shifts beneath your feet. Success depends not on following a predetermined script but on your ability to listen, adapt, and create something new in the moment.
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Criado por ex-alunos da Universidade de Columbia em San Francisco
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Criado por ex-alunos da Universidade de Columbia em San Francisco

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