
Discover why innovation isn't luck but science. "Competing Against Luck" unveils Christensen's revolutionary "jobs to be done" theory - the framework Netflix's Reed Hastings used to redefine entertainment. The milkshake story alone transformed how companies view customer needs forever. Your competitive advantage awaits.
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A fast-food chain spent millions perfecting their milkshake-adjusting sweetness, thickness, temperature. They surveyed customers, ran focus groups, tested pricing strategies. Sales barely budged. Then someone asked a different question: not what makes a better milkshake, but why do people buy milkshakes at all? The answer transformed everything. Morning commuters weren't buying a beverage-they were hiring a solution to survive a boring drive while staying full until lunch. The milkshake competed not against other shakes but against bananas (too quick), bagels (too messy), and granola bars (too crumbly). This revelation is the essence of Jobs Theory: people don't want products; they want progress in their lives. When we understand the job someone is trying to do, innovation stops being a gamble and becomes predictable.
Divida as ideias-chave de Competing Against Luck em pontos fáceis de entender para compreender como equipes inovadoras criam, colaboram e crescem.
Destile Competing Against Luck em dicas de memória rápidas que destacam os princípios-chave de franqueza, trabalho em equipe e resiliência criativa.

Experimente Competing Against Luck através de narrativas vívidas que transformam lições de inovação em momentos que você lembrará e aplicará.
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Criado por ex-alunos da Universidade de Columbia em San Francisco
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Criado por ex-alunos da Universidade de Columbia em San Francisco

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