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    Explaining the McLean Iceberg Model to Management Teams

    30 min
    |
    |
    Apr 11, 2026
    LeadershipBusinessCorp Culture

    Learn how to explain the McLean Iceberg Model to management. Bridge the gap between visible behavior and systemic patterns to improve team communication.

    Explaining the McLean Iceberg Model to Management Teams

    Best quote from Explaining the McLean Iceberg Model to Management Teams

    “

    The system is not malfunctioning; it is producing exactly the outcomes it was designed to produce. If you want different outcomes, you have to redesign the system and change the structures.

    ”

    This audio lesson was created by a BeFreed community member

    Input question

    Hoe leg ik kort en krachtig aan mijn management collega’s uit wat het ijsberg model van McLean precies betekent. Ik begin namelijk heel vaak het probleem te signaleren vanuit een patroon of een systeem hiaat, maar mijn collega’s zitten meer op het zichtbare gedrag en daardoor zijn we heel vaak niet eens help mij mee om te ontdekken hoe ik dit goed kan overbrengen zodat we elkaar gaan aanvullen in plaats van langs elkaar praten.

    Host voices
    Lenaplay
    Milesplay
    Learning style
    Deep
    Knowledge sources
    Change the Culture, Change the Game
    Reframing Organizations
    The Heart of Change
    Move
    Leading change
    Leadership Is Language

    Frequently Asked Questions

    The McLean Iceberg Model is a framework used to understand organizational behavior by distinguishing between visible and invisible elements. The 'tip' of the iceberg represents visible behaviors and immediate results that management often focuses on. However, the larger portion beneath the surface consists of underlying patterns, systemic gaps, and cultural drivers. By using this model, leaders can move beyond surface-level symptoms to address the root causes of organizational issues, leading to more sustainable solutions.

    To explain this effectively to management, describe visible behavior as the 'what'—the specific incidents or results you see daily. Then, introduce patterns and systems thinking as the 'why'—the recurring trends and structural gaps that cause those behaviors to happen repeatedly. Using the McLean Iceberg Model helps colleagues realize that while they are fixing individual problems, you are identifying the systemic flaws. This shift in perspective allows the team to stop reacting to symptoms and start solving the actual source of the friction.

    Effective management communication often fails when team members look at different levels of a problem. While some focus on immediate actions, others look at systemic gaps, leading to people talking past each other. The McLean Iceberg Model provides a shared vocabulary to align these perspectives. It encourages a collaborative environment where visible behaviors are acknowledged, but systemic patterns are also analyzed. This alignment ensures that management teams complement each other's strengths rather than experiencing conflict over differing observations.

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    Key Takeaways

    1

    Beyond the Tip of the Iceberg

    0:00
    0:13
    0:22
    0:35
    0:54
    2

    Identifying the Above the Surface Trap

    1:10
    1:26
    1:55
    2:16
    2:38
    2:59
    3:19
    3:37
    3:54
    4:07
    3

    Connecting the Dots with Patterns and Trends

    4:24
    3:37
    4:58
    5:13
    5:27
    5:56
    6:20
    6:47
    6:59
    7:15
    7:35
    7:53
    8:05
    8:12
    4

    Uncovering the Power of Mental Models

    8:28
    8:35
    8:55
    3:37
    9:32
    5:13
    10:02
    2:59
    10:40
    11:06
    11:26
    3:37
    12:02
    12:06
    12:28
    5

    Navigating the Power Loop and System Dynamics

    12:43
    13:01
    3:37
    13:37
    5:13
    14:10
    14:23
    14:37
    14:55
    15:16
    15:27
    15:46
    3:37
    16:15
    6

    Practical Tools for Deep Diagnosis

    16:28
    16:40
    3:37
    16:59
    17:02
    17:06
    17:08
    17:11
    17:13
    17:18
    17:20
    17:26
    17:45
    18:03
    18:20
    18:33
    18:48
    18:48
    19:03
    19:17
    19:33
    19:33
    19:50
    7

    Pitching the Iceberg to Your Management Team

    20:06
    15:27
    3:37
    21:00
    21:11
    21:30
    21:39
    22:00
    2:59
    22:54
    23:13
    23:30
    23:51
    24:04
    3:37
    8

    Your Action Plan for Systemic Impact

    24:26
    24:37
    24:56
    25:02
    25:17
    25:25
    25:44
    3:37
    26:09
    26:21
    26:37
    26:43
    27:01
    27:10
    27:22
    2:59
    27:52
    28:00
    9

    Final Reflections on Systems Thinking

    28:07
    28:26
    28:43
    28:55
    29:11
    3:37
    29:37
    0:35
    30:05
    30:17
    2:59
    30:26

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