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    Managing Underperformance: Expert Strategies for Difficult Conversations

    29 min
    |
    |
    Apr 15, 2026
    LeadershipCommunication skillBusiness

    Master difficult performance conversations with this expert lesson plan. Learn leadership strategies to manage underperforming employees and deliver feedback.

    Managing Underperformance: Expert Strategies for Difficult Conversations

    Best quote from Managing Underperformance: Expert Strategies for Difficult Conversations

    “

    The cost of silence is always higher than the cost of a clunky, honest conversation. When you stop being the person with all the answers and start being the person with the most curious questions, the whole team dynamic changes.

    ”

    This audio lesson was created by a BeFreed community member

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    Build me a deep lesson plan pulling together all the best thinkers on having difficult performance conversations and leading under performaning people and what to do

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    Learning style
    Deep
    Knowledge sources
    Let's Talk
    Collaborating with the Enemy
    Winning Well
    The Way of the Shepherd
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    Can We Talk?

    Frequently Asked Questions

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    Part of a Learning Plan

    Lead Team & Optimize Performance

    Lead Team & Optimize Performance

    LEARNING PLAN

    Lead Team & Optimize Performance

    3 h 12 m•4 Episodes

    Key Takeaways

    1

    The Cost of Avoiding Conflict

    0:00
    0:16
    0:39
    0:52
    2

    The Pivot from Policing to Partnering

    1:10
    1:33
    1:47
    2:03
    2:25
    2:41
    3:01
    3:14
    3:37
    0:52
    4:09
    4:20
    4:36
    4:57
    3

    Mastering the Mechanics of Radical Candor

    5:19
    5:39
    5:55
    6:15
    6:36
    6:50
    7:18
    0:52
    7:58
    8:17
    8:41
    8:55
    9:19
    4

    Navigating the Performance Improvement Plan

    9:35
    9:51
    10:09
    10:28
    10:46
    11:06
    0:52
    11:39
    11:58
    12:13
    12:31
    12:50
    13:06
    5

    The Neuroscience of High-Stakes Feedback

    13:21
    13:38
    13:55
    0:52
    14:28
    14:41
    14:56
    15:11
    15:26
    15:43
    16:01
    16:15
    16:35
    16:50
    6

    Scripting the Unscriptable: Real-World Scenarios

    17:09
    17:28
    17:52
    18:04
    18:26
    18:38
    19:00
    19:09
    19:28
    19:34
    19:53
    20:05
    20:28
    20:43
    7

    Building a Culture of Continuous Feedback

    20:56
    21:07
    21:19
    21:37
    21:58
    22:14
    22:30
    22:49
    23:03
    23:20
    23:34
    23:53
    8

    The Manager’s Playbook for Implementation

    24:08
    24:22
    24:37
    24:40
    18:26
    0:52
    25:24
    25:39
    25:49
    26:06
    26:21
    26:34
    26:48
    27:03
    9

    Closing Reflections on Leading with Heart and Mind

    27:16
    27:30
    27:49
    4:57
    28:20
    28:36
    28:44
    28:55
    28:59

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