Moving from contributor to leader is a difficult shift. Learn how to build trust, handle hard conversations, and create a culture where teams thrive.

Your value is no longer your own output; it’s the output you enable in others. It’s a shift from being the hero to being the orchestrator.
Creado por exalumnos de la Universidad de Columbia en San Francisco
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Creado por exalumnos de la Universidad de Columbia en San Francisco

Lena: You know, Miles, I was thinking about that moment when you finally get the "boss" title. You expect this surge of confidence, but instead, it’s often just... pressure. It’s like you’re suddenly in the arena, and the account is whispering, "Be serious," while you’re trying to figure out how to actually lead.
Miles: Exactly. And the wild thing is that so many people get promoted for their technical skills or tenure without ever getting formal leadership training. We're taught how to do the work, but not how to be the shield for a team. It’s a huge internal shift from owning your own wins to absorbing the team's failures.
Lena: Right, it’s not just about "sounding smart" in meetings. It’s interesting how research shows that a third of feedback interventions actually make performance worse if they aren't handled correctly.
Miles: That’s a sobering thought for anyone wanting to "boss up." So, let’s explore how to build that foundation of trust and clarity.