
Matt Wallaert's "Start at the End" revolutionizes product design by focusing on behavioral outcomes first. Using his Intervention Design Process - showcased through Apple's iPhone and Flamin' Hot Cheetos success stories - this behavioral scientist reveals why most innovations fail: they forget to ask "what behavior are we changing?"
通过作者的声音感受这本书
将知识转化为引人入胜、富含实例的见解
快速捕捉核心观点,高效学习
以有趣互动的方式享受这本书
Ever wondered why we know what we should do but fail to follow through? The answer lies in understanding behavior change as a science rather than an art. Instead of starting with solutions, we need to begin with the end in mind - the specific behavior we want to create - and work backward. This approach flips traditional product development upside down by examining actual human behavior before crafting solutions. When Microsoft's Bing team wanted to increase student searches, they discovered teachers' concerns about inappropriate content were the primary barrier, not student motivation. By addressing these specific concerns through a specialized version with locked SafeSearch and no ads, school-based searches increased by 40%. "When [population] wants to [motivation], and they [limitations], they will [behavior] (as measured by [data])." This simple formula creates accountability by forcing clarity about who we're targeting, why they would act, what conditions must exist, what action we want, and how we'll measure success. Consider Microsoft's revolutionary vision: "a computer on every desk running Microsoft software." While groundbreaking, it focused on ownership rather than meaningful usage, leading Microsoft to prioritize sales over user experience. When Google Docs emerged with a usage-focused approach, Microsoft had to pivot dramatically to Office 365. Effective behavioral statements should be bold rather than timid - Uber didn't aim for people to "sometimes" use their service but to make it the default choice for all point-to-point travel.
将《Start at the End》的核心观点拆解为易于理解的要点,了解创新团队如何创造、协作和成长。
将《Start at the End》提炼为快速记忆要点,突出坦诚、团队合作和创造力的关键原则。

通过生动的故事体验《Start at the End》,将创新经验转化为令人难忘且可应用的精彩时刻。
随心提问,选择声音,共同创造真正与你产生共鸣的见解。

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