Thanks for the Feedback book cover

Thanks for the Feedback by Douglas Stone Summary

Thanks for the Feedback
Douglas Stone
4.06 (9541 Reviews)
Business
Communication skill
Psychology
Relationship
Обзор
Ключевые Выводы
Автор
Часто Задаваемые Вопросы

Overview of Thanks for the Feedback

In "Thanks for the Feedback," Stone and Heen revolutionize how we receive criticism. This NYT bestseller transformed corporate culture and personal relationships alike. Adam Grant called it "potentially life-changing" - no wonder it's become essential reading for anyone seeking greater self-awareness and stronger connections.

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Ключевые выводы

1

The Feedback Paradox: Why We Crave Yet Dread Others' Opinions

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Your heart races. Your defenses rise. Someone just offered feedback about your work, your parenting, or your relationship skills, and suddenly you're fighting an internal battle between wanting to improve and wanting to protect your self-image. This universal reaction explains why, despite 825 million work hours spent annually on performance reviews, most feedback falls on defensive ears. Douglas Stone and Sheila Heen flip the traditional script by focusing not on giving better feedback but on receiving it more effectively. Their revolutionary approach has become a favorite among leaders at organizations like Google and the Gates Foundation because they recognize a fundamental truth: the real leverage in feedback isn't in the giving-it's in the receiving. When we learn to welcome feedback, even when it stings, we transform criticism from something we endure into fuel for growth and deeper connections.

2

The Three Triggers That Hijack Our Rational Mind

3

What Do You Really Need? Appreciation, Coaching, or Evaluation

4

Beyond Labels: Extracting Meaning from Vague Feedback

5

The Invisible You: Why Others See What You Can't

6

From Fixed to Growth: Building an Identity That Welcomes Feedback

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