
Discover Toyota's legendary leadership system that achieved 58 consecutive profitable years. Only 2% of companies sustain lean success - Toyota's secret? A four-stage leadership model that transformed global business. Shingo Award-winning guide to building unstoppable organizational excellence.
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A young manager at Toyota's Kentucky plant once rushed to fix a paint defect, confident his engineering degree had prepared him for this moment. His Japanese mentor pulled him aside and told him an ancient Chinese tale: A farm manager, eager to help his workers, watered the fields himself one night. The next morning, the workers arrived to find their carefully planned irrigation disrupted, crops damaged, and their expertise dismissed. The manager sat silently, waiting. Finally, the young American understood-his "help" had robbed his team of the chance to learn. This wasn't about fixing paint. It was about building people who could solve any problem, long after he'd moved on. That distinction separates companies that dabble in improvement from those that transform industries.
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Criado por ex-alunos da Universidade de Columbia em San Francisco
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Criado por ex-alunos da Universidade de Columbia em San Francisco

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