Talk book cover

Talk by Elizabeth Stokoe Summary

Talk
Elizabeth Stokoe
3.62 (160 Reviews)
Communication skill
Psychology
Science
Relationship
Visão Geral
Pontos Principais
Autor
Perguntas Frequentes

Overview of Talk

Discover the hidden science behind every "hello" with Professor Elizabeth Stokoe's groundbreaking research on conversation. Featured at TEDx and adopted by businesses worldwide, "Talk" reveals the surprising patterns that shape our daily interactions - and why your word choice might matter more than you ever imagined.

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Principais Lições

1

The Hidden Patterns That Shape Every Word We Say

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Imagine this: You're on the phone with your friend when they answer with a strange 0.7-second silence before launching into "Where have you been all morning?" That tiny pause speaks volumes. It signals trouble ahead, breaking the expected pattern of greetings we all instinctively follow. This is the fascinating world of conversation analysis that Elizabeth Stokoe reveals in her groundbreaking work. Unlike the chaotic mess conversation might appear to be, our daily interactions follow remarkably predictable patterns-a conversational racetrack with clear lanes and rules. When we study real conversations in slow motion, we see how different word choices lead to dramatically different outcomes, just as different driving maneuvers affect a journey's course. Take something as simple as answering the phone. There's a three-part pattern: the greeting ("Hello?"), identification ("Hi, it's Elizabeth"), and the how-are-you sequence. This pattern varies by context-doctor's appointments typically skip how-are-yous, business calls include formal identifications, and urgent calls bypass pleasantries entirely. When these patterns break, it signals trouble. In that call between friends, the recipient responds with a bright "HELLO!" followed by "Uhm"-strategically using conversational structure to push back against the confrontational opening. These aren't just academic observations but practical insights into how we navigate potential conflict every day.

2

The Science Behind Our Everyday Talk

3

You Are the Turns You Take

4

Debunking the Myths About How We Communicate

5

Every Word Matters: The Power of Language Choice

6

The Dance of Asking and Receiving Help

7

Transforming Your Conversations Through Science

Explore Seu Jeito de Aprender
Talk não é apenas um livro — é uma masterclass em Communication skill. Para ajudá-lo a absorver suas lições da maneira que funciona melhor para você, oferecemos cinco modos de aprendizado únicos. Seja você um pensador profundo, um aprendiz rápido ou um amante de histórias, há um modo projetado para seu estilo.

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Criado por ex-alunos da Universidade de Columbia em San Francisco

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