
In "Flat Army," Dan Pontefract dismantles outdated command-and-control leadership models, revealing why 70% of employees are disengaged. Celebrated at ASDT 2013, this revolutionary framework transformed TELUS into a 90% engaged workforce. Could your organization's hierarchy be killing innovation?
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Picture the modern workplace: gleaming offices, cutting-edge technology, leadership seminars promising transformation. Yet beneath this polished surface lies a troubling reality-only three out of every ten employees actually care about their work. This isn't just an HR statistic to shrug off; it's a crisis costing organizations billions and draining the potential from millions of talented people. The roots of this disengagement run deep, tracing back to structures we've inherited from centuries past. The East India Trading Company's rigid hierarchies and Frederick Taylor's "scientific management"-which literally separated thinking from doing-created templates we still follow today. We've essentially conditioned entire workforces into what psychologists call "learned helplessness," where people stop trying to improve things because they've learned nothing will change. The result? Employees who clock in, tune out, and dream of being anywhere else. When Goldman Sachs lost over $2 billion in market value in a single day after one disillusioned employee published his resignation letter, it became clear: the old playbook isn't just outdated-it's actively destroying value. What if leadership wasn't about control but about connection? This question sits at the heart of a revolutionary approach that challenges everything we've been taught about managing people. Instead of leaders barking orders from corner offices, imagine them sitting in "the bullpen" like Michael Bloomberg did as New York's mayor-accessible, engaged, present. Or consider how Procter & Gamble's CEO opened the company's innovation process to "anybody, anywhere, anytime"-even competitors-and watched sales double and profits quadruple.
Divida as ideias-chave de Flat Army em pontos fáceis de entender para compreender como equipes inovadoras criam, colaboram e crescem.
Destile Flat Army em dicas de memória rápidas que destacam os princípios-chave de franqueza, trabalho em equipe e resiliência criativa.

Experimente Flat Army através de narrativas vívidas que transformam lições de inovação em momentos que você lembrará e aplicará.
Pergunte qualquer coisa, escolha a voz e co-crie insights que realmente ressoem com você.

Criado por ex-alunos da Universidade de Columbia em San Francisco
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Criado por ex-alunos da Universidade de Columbia em San Francisco

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