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    Conversational Intelligence by Judith E. Glaser Summary

    Conversational Intelligence
    Judith E. Glaser
    3.55 (1145 Reviews)
    Communication skillLeadershipBusinessRelationship
    개요
    핵심 요점
    저자
    자주 묻는 질문

    Overview of Conversational Intelligence

    Unlock the neuroscience of powerful communication with Judith Glaser's "Conversational Intelligence," featured in Harvard Business Review and Wall Street Journal. What separates routine exchanges from transformative dialogues? Discover the C-IQ framework that top leaders use to build trust and drive unprecedented collaboration.

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    재미있게25분

    재미있고 매력적인 방식으로 책을 즐기세요

    「Conversational Intelligence」베스트 인용구

    “

    The most profound insight from this experience is that conversations don't just reflect our reality-they create it.

    ”
    나만의 학습 방법 탐색하기
    Conversational Intelligence은 단순한 책이 아닙니다 — Communication skill의 마스터클래스입니다. 당신에게 가장 잘 맞는 방식으로 교훈을 흡수할 수 있도록 5가지 고유한 학습 모드를 제공합니다. 깊이 생각하는 사람이든, 빠른 학습자이든, 이야기를 좋아하는 사람이든, 당신의 스타일에 맞는 모드가 있습니다.

    빠른 요약 모드 - Conversational Intelligence 요약을 9분 만에 읽거나 듣기

    빠른 요약
    빠른 요약
    Conversational Intelligence 요약 - 9분

    Conversational Intelligence의 핵심 아이디어를 이해하기 쉬운 포인트로 분해하여 혁신적인 팀이 어떻게 창조하고, 협력하고, 성장하는지 이해합니다.

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    플래시 카드 모드 - Conversational Intelligence에서 엄선한 7가지 핵심 인사이트

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    Conversational Intelligence에서 엄선한 7가지 핵심 인사이트

    Conversational Intelligence을 빠른 기억 단서로 압축하여 솔직함, 팀워크, 창의적 회복력의 핵심 원칙을 강조합니다.

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    재미있게 모드 - Conversational Intelligence의 교훈을 25분 스토리로

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    Conversational Intelligence의 교훈을 25분 스토리로

    생생한 스토리텔링을 통해 Conversational Intelligence을 경험하고, 혁신 교훈을 기억에 남고 적용할 수 있는 순간으로 바꿉니다.

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    개인화 모드 - Conversational Intelligence 요약을 0분 만에 읽거나 듣기

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    무엇이든 개인화된 학습

    DiscordLinkedIn
    추천 도서 요약
    Crucial ConversationsThe Perfect MarriageInto the WildNever Split the DifferenceAttachedGood to GreatSay Nothing
    인기 카테고리
    Self HelpCommunication SkillRelationshipMindfulnessPhilosophyInspirationProductivity
    유명인 추천 도서
    Elon MuskCharlie KirkBill GatesSteve JobsAndrew HubermanJoe RoganJordan Peterson
    수상작 컬렉션
    Pulitzer PrizeNational Book AwardGoodreads Choice AwardsNobel Prize in LiteratureNew York TimesCaldecott MedalNebula Award
    추천 주제
    ManagementAmerican HistoryWarTradingStoicismAnxietySex
    연도별 베스트 도서
    2025 Best Non Fiction Books2024 Best Non Fiction Books2023 Best Non Fiction Books
    학습 도구
    Knowledge VisualizerAI Podcast Generator
    추천 저자
    Chimamanda Ngozi AdichieGeorge OrwellO. J. SimpsonBarbara O'NeillWinston ChurchillCharlie Kirk
    BeFreed vs 다른 앱
    BeFreed vs. Other Book Summary AppsBeFreed vs. ElevenReaderBeFreed vs. ReadwiseBeFreed vs. Anki
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    핵심 내용

    1

    When Words Wound: The Hidden Chemistry of Failed Conversations

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    Have you ever watched a simple conversation spiral into disaster before your eyes? One moment you're discussing project deadlines, the next you're locked in a battle of wills, hearts racing, defenses up. What just happened? The answer lies not in what was said, but in what happened inside your brain the moment threat replaced trust. Judith E. Glaser spent three decades unraveling this mystery, discovering that our conversations aren't just exchanges of words-they're neurochemical events that physically reshape our brains and bodies. When she coached Anthony, a difficult client, their relationship deteriorated despite her expertise. She saw him as arrogant and impossible; he likely saw her as incompetent. They created competing mental movies where each played the villain in the other's story, ultimately "firing each other" in mutual failure. This wasn't a communication problem-it was a brain problem. Within .07 seconds of contact, our bodies detect electrical signals from others up to ten feet away, triggering instant friend-or-foe assessments. When conversations threaten us, the amygdala hijacks our executive functions, flooding us with cortisol that lingers for 26 hours. We stop listening to understand and start defending our territory. The gap between what we intend and what others experience becomes a chasm where relationships fall and die.

    2

    The Two Neural Highways: Where Trust and Fear Live

    3

    Rebuilding What's Broken: The TRUST Reset

    4

    The Three Levels: From Transaction to Transformation

    5

    The Addiction to Being Right: Breaking Corporate Toxicity

    6

    Priming the Brain: Creating Spaces Where Trust Flourishes

    7

    The Leadershift: From Fear to Transformation