
"SPIN Selling" revolutionized sales with research spanning 35,000 calls across 23 countries. Rackham's counterintuitive approach - asking strategic questions instead of pushing - transformed how top companies close complex deals. Want to know why traditional closing techniques actually kill major sales?
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Ever wonder why that smooth-talking sales technique that works perfectly when buying a coffee maker completely backfires when you're considering enterprise software? Neil Rackham's groundbreaking research revealed a startling truth: the psychology of purchasing decisions fundamentally changes as the price tag grows. After analyzing 35,000 sales calls across 23 countries, the evidence was clear - traditional closing techniques, objection handling, and benefit statements that shine in small sales actively sabotage success in larger ones. When purchasing a $50 item, a pushy closing technique might secure an immediate decision. Apply that same pressure to a $50,000 purchase, and you'll likely destroy the relationship. The stakes are simply different. In major sales, the most critical deliberations happen when you're not there, customers forget half your key points within a week, and the fear of making a public mistake often outweighs price considerations. This isn't just another sales technique - it's a fundamental rethinking of how human psychology operates in significant purchasing decisions.
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Creato da alumni della Columbia University a San Francisco

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