Explore how fragmented legacy systems and information silos impact public sector HR, costing millions and landing human capital management on the high-risk list.

When the tech is broken, the merit system itself is at risk. If an HR specialist is spending all their time fighting a glitchy interface or manually re-entering data, they can’t focus on the strategic work of finding the best talent for the American people.
HRM Systems in Public sectors








Public sector HR currently struggles with over 100 unique core human capital management software systems scattered across various federal agencies. These fragmented systems create a tangled web of legacy tech that costs hundreds of millions of dollars annually just to maintain. Because these standalone platforms do not communicate, they create information silos that make basic tasks like reporting on workforce data extremely difficult and inefficient for those managing the federal workforce.
The Government Accountability Office has included Strategic Human Capital Management on its high-risk list since 2001. This designation highlights over two decades of systemic vulnerability in how the government manages its people. The reliance on disconnected digital systems and legacy technology creates a chaotic environment that hinders the ability to effectively oversee the federal workforce, making it a long-standing concern for government efficiency and security.
Fragmented HR systems serve as the backbone for implementing the Merit System Principles, which are the legal guardrails ensuring federal hiring is fair, open, and based on merit. When these systems are disconnected or outdated, it jeopardizes the integrity of these principles. Maintaining modern, integrated human capital management software is essential to uphold the standards of the merit system and ensure that the federal government can effectively recruit and manage talented individuals.
Creado por exalumnos de la Universidad de Columbia en San Francisco
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Creado por exalumnos de la Universidad de Columbia en San Francisco
