What is *Scaling Up Excellence* about?

*Scaling Up Excellence* by Robert I. Sutton and Huggy Rao explores how organizations can spread successful practices without compromising quality during growth. The book emphasizes balancing standardization with local adaptation, fostering shared mindsets, and eliminating barriers to excellence. Drawing on case studies from companies like Google, Facebook, and the U.S. Marines, it provides actionable strategies for leaders navigating the challenges of scaling.

Who should read *Scaling Up Excellence*?

Executives, managers, and entrepreneurs seeking to expand their organizations effectively will benefit from this book. It’s also valuable for nonprofit leaders, educators, and teams handling organizational change. The principles apply to startups scaling rapidly and established companies aiming to revitalize processes.

Is *Scaling Up Excellence* worth reading?

Yes—this book combines rigorous research with practical examples, offering a roadmap for scaling without mediocrity. It’s praised for its actionable insights, such as the “Buddhism vs. Catholicism” framework and strategies for linking “hot causes to cool solutions.” Readers gain tools to cascade excellence while avoiding common growth pitfalls.

What is the ‘Buddhism vs. Catholicism’ approach in scaling?

This metaphor contrasts customizable scaling (“Buddhism”—adapting to local needs) with standardized replication (“Catholicism”—uniform practices). The authors argue that effective scaling requires balancing both: preserving core principles while allowing flexibility. For example, IKEA maintains consistent branding globally but tailors store layouts to regional preferences.

How does the book address maintaining quality during growth?

It highlights the “problem of more” (expanding reach) and the “problem of better” (improving quality). Key solutions include fostering accountability through shared ownership (“I own the place, the place owns me”), pruning destructive habits, and using “premortems” to anticipate risks. The Girl Scouts and Bridge International Academies exemplify scaling while enhancing standards.

What strategies does *Scaling Up Excellence* recommend for scaling?

- **Link hot causes to cool solutions**: Pair urgent goals with practical tools (e.g., Salesforce’s gamified training). - **Be a “poet and plumber”**: Inspire teams while addressing logistical details. - **Reduce “cognitive load”**: Simplify processes to avoid overwhelming employees. - **Leverage “credible transporters”**: Use respected insiders to spread best practices.

How does *Scaling Up Excellence* compare to other leadership books?

Unlike generic leadership guides, this book focuses specifically on scaling challenges through real-world examples. It complements works like *Good to Great* by addressing how to sustain excellence during expansion, not just achieve it initially.

What real-world examples are featured in the book?

Case studies include: - **Facebook**: Scaling transparency via “hackathons” and open communication. - **Johns Hopkins Hospital**: Reducing infection rates through checklist adoption. - **JetBlue**: Maintaining customer service standards during rapid growth. - **Rocketship Charter Schools**: Replicating educational success across locations.

Scaling Up Excellence Summary, PDF, EPUB, Audio

Scaling Up Excellence

Hayagreeva,Sutton & Robert I. Rao

3.76 (2192 Reviews)

Leadership Business Corp Culture

Resumen

Puntos Clave

Autor

Preguntas Frecuentes

Discover how Facebook, Google, and the U.S. Marines scale excellence without sacrificing quality. The first major business book on organizational growth reveals counterintuitive principles that transformed companies worldwide. Learn why scaling requires both addition and subtraction to achieve lasting success.

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Excellence rarely vanishes all at once-it erodes gradually through seemingly insignificant decisions that chip away at sacred convictions.

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Creado por exalumnos de la Universidad de Columbia en San Francisco

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"Instead of endless scrolling, I just hit play on BeFreed. It saves me so much time."

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117

"Perfect balance between learning and entertainment. Finished ‘Thinking, Fast and Slow’ on my commute this week."

@Raaaaaachelw

"Crazy how much I learned while walking the dog. BeFreed = small habits → big gains."

@Matt, YC alum

108

"Reading used to feel like a chore. Now it’s just part of my lifestyle."

@Erin, Investment Banking Associate , NYC

254

"Feels effortless compared to reading. I’ve finished 6 books this month already."

@djmikemoore

"BeFreed turned my guilty doomscrolling into something that feels productive and inspiring."

@Pitiful

4.5K

"BeFreed turned my commute into learning time. 20-min podcasts are perfect for finishing books I never had time for."

@SofiaP

"BeFreed replaced my podcast queue. Imagine Spotify for books — that’s it. 🙌"

@Jaded_Falcon

201

"It is great for me to learn something from the book without reading it."

@OojasSalunke

"The themed book list podcasts help me connect ideas across authors—like a guided audio journey."

@Leo, Law Student, UPenn

483

"Makes me feel smarter every time before going to work"

@Cashflowbubu

"Instead of endless scrolling, I just hit play on BeFreed. It saves me so much time."

@Moemenn

"I never knew where to start with nonfiction—BeFreed’s book lists turned into podcasts gave me a clear path."

@Chloe, Solo founder, LA

117

"Perfect balance between learning and entertainment. Finished ‘Thinking, Fast and Slow’ on my commute this week."

@Raaaaaachelw

"Crazy how much I learned while walking the dog. BeFreed = small habits → big gains."

@Matt, YC alum

108

"Reading used to feel like a chore. Now it’s just part of my lifestyle."

@Erin, Investment Banking Associate , NYC

254

"Feels effortless compared to reading. I’ve finished 6 books this month already."

@djmikemoore

"BeFreed turned my guilty doomscrolling into something that feels productive and inspiring."

@Pitiful

4.5K

"BeFreed turned my commute into learning time. 20-min podcasts are perfect for finishing books I never had time for."

@SofiaP

"BeFreed replaced my podcast queue. Imagine Spotify for books — that’s it. 🙌"

@Jaded_Falcon

201

"It is great for me to learn something from the book without reading it."

@OojasSalunke

"The themed book list podcasts help me connect ideas across authors—like a guided audio journey."

@Leo, Law Student, UPenn

483

"Makes me feel smarter every time before going to work"

@Cashflowbubu

"Instead of endless scrolling, I just hit play on BeFreed. It saves me so much time."

@Moemenn

"I never knew where to start with nonfiction—BeFreed’s book lists turned into podcasts gave me a clear path."

@Chloe, Solo founder, LA

117

"Perfect balance between learning and entertainment. Finished ‘Thinking, Fast and Slow’ on my commute this week."

@Raaaaaachelw

"Crazy how much I learned while walking the dog. BeFreed = small habits → big gains."

@Matt, YC alum

108

"Reading used to feel like a chore. Now it’s just part of my lifestyle."

@Erin, Investment Banking Associate , NYC

254

"Feels effortless compared to reading. I’ve finished 6 books this month already."

@djmikemoore

"BeFreed turned my guilty doomscrolling into something that feels productive and inspiring."

@Pitiful

4.5K

"BeFreed turned my commute into learning time. 20-min podcasts are perfect for finishing books I never had time for."

@SofiaP

"BeFreed replaced my podcast queue. Imagine Spotify for books — that’s it. 🙌"

@Jaded_Falcon

201

"It is great for me to learn something from the book without reading it."

@OojasSalunke

"The themed book list podcasts help me connect ideas across authors—like a guided audio journey."

@Leo, Law Student, UPenn

483

"Makes me feel smarter every time before going to work"

@Cashflowbubu

1.5K Ratings4.7

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Scaling Up Excellence

Hayagreeva,Sutton & Robert I. Rao

3.76 (2192 Reviews)

Leadership Business Corp Culture

Resumen

Puntos Clave

Autor

Preguntas Frecuentes

Explora Tu Forma de Aprender

Resumen Rápido9min

Siente el libro a través de la voz del autor

Análisis Profundo42min

Convierte el conocimiento en ideas atractivas y llenas de ejemplos

Tarjeta Flash10 ideas

Captura ideas clave en un instante para un aprendizaje rápido

Divertido24min

Disfruta el libro de una manera divertida y atractiva

Mejor cita de Scaling Up Excellence

Excellence rarely vanishes all at once-it erodes gradually through seemingly insignificant decisions that chip away at sacred convictions.

Más Como Este

Scaling Up

Verne Harnish

Proven Strategies to Scale Your Business in a Competitive Market

5 Effective Business Growth Strategies for Scaling in the Modern ...

6 sources

Scaling Smart: Beyond Survival to Sustainable Growth

6 sources

From Startup to Scale: Business Growth Mastery

Exponential Organizations

Salim Ismail

Scaling Smart

Rich Fettke & Kathy Fettke

Do Scale

Les McKeown

Puntos Clave

The Excellence Epidemic: Why Some Organizations Soar While Others Stumble

00:00

Imagine walking into two different offices of the same company. In one, energy crackles through the air as employees collaborate with purpose. In the other, people shuffle through motions, checking boxes without passion. What makes excellence spread in some places while mediocrity prevails elsewhere? This question obsessed Stanford professors Robert Sutton and Huggy Rao for seven years as they studied organizations from tech startups to global corporations. Their discovery? Scaling isn't just about getting bigger - it's about getting better, and it requires far more than inspirational speeches and clever strategies. It demands a ground war fought person by person, behavior by behavior, with relentless persistence and attention to detail.

The Ground War: Persistence and Environmental Influence in Scaling Excellence

Creating Ownership: Building Accountability and Responsibility

Buddhism vs. Catholicism: Finding Balance Between Replication and Adaptation

Hot Causes, Cool Solutions: Igniting Emotional Energy for Change

Making Excellence Effortless: Reducing Cognitive Load

The Contagion of Excellence: Spreading Greatness While Eliminating Toxicity

Explora Tu Forma de Aprender

Resumen Rápido

Resumen de Scaling Up Excellence en 9 Minutos

Desglosa las ideas clave de Scaling Up Excellence en puntos fáciles de entender para comprender cómo los equipos innovadores crean, colaboran y crecen.

00:00

Tarjeta Flash

Las 10 Ideas Principales de Scaling Up Excellence en Resumen

Destila Scaling Up Excellence en pistas de memoria rápidas que resaltan los principios clave de franqueza, trabajo en equipo y resiliencia creativa.

Divertido

Lecciones de Scaling Up Excellence Contadas en Historias de 24 Min

Experimenta Scaling Up Excellence a través de narraciones vívidas que convierten las lecciones de innovación en momentos que recordarás y aplicarás.

00:00

Personalizar

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Creado por exalumnos de la Universidad de Columbia en San Francisco

BeFreed Reúne a una Comunidad Global de 1,000,000+ Mentes Curiosas

Ver más sobre cómo se habla de BeFreed en la web

"Instead of endless scrolling, I just hit play on BeFreed. It saves me so much time."

@Moemenn

"I never knew where to start with nonfiction—BeFreed’s book lists turned into podcasts gave me a clear path."

@Chloe, Solo founder, LA

117

"Perfect balance between learning and entertainment. Finished ‘Thinking, Fast and Slow’ on my commute this week."

@Raaaaaachelw

"Crazy how much I learned while walking the dog. BeFreed = small habits → big gains."

@Matt, YC alum

108

"Reading used to feel like a chore. Now it’s just part of my lifestyle."

@Erin, Investment Banking Associate , NYC

254

"Feels effortless compared to reading. I’ve finished 6 books this month already."

@djmikemoore

"BeFreed turned my guilty doomscrolling into something that feels productive and inspiring."

@Pitiful

4.5K

"BeFreed turned my commute into learning time. 20-min podcasts are perfect for finishing books I never had time for."

@SofiaP

"BeFreed replaced my podcast queue. Imagine Spotify for books — that’s it. 🙌"

@Jaded_Falcon

201

"It is great for me to learn something from the book without reading it."

@OojasSalunke

"The themed book list podcasts help me connect ideas across authors—like a guided audio journey."

@Leo, Law Student, UPenn

483

"Makes me feel smarter every time before going to work"

@Cashflowbubu

Creado por exalumnos de la Universidad de Columbia en San Francisco

BeFreed Reúne a una Comunidad Global de 1,000,000+ Mentes Curiosas

Ver más sobre cómo se habla de BeFreed en la web

"Instead of endless scrolling, I just hit play on BeFreed. It saves me so much time."

@Moemenn

"I never knew where to start with nonfiction—BeFreed’s book lists turned into podcasts gave me a clear path."

@Chloe, Solo founder, LA

117

"Perfect balance between learning and entertainment. Finished ‘Thinking, Fast and Slow’ on my commute this week."

@Raaaaaachelw

"Crazy how much I learned while walking the dog. BeFreed = small habits → big gains."

@Matt, YC alum

108

"Reading used to feel like a chore. Now it’s just part of my lifestyle."

@Erin, Investment Banking Associate , NYC

254

"Feels effortless compared to reading. I’ve finished 6 books this month already."

@djmikemoore

"BeFreed turned my guilty doomscrolling into something that feels productive and inspiring."

@Pitiful

4.5K

"BeFreed turned my commute into learning time. 20-min podcasts are perfect for finishing books I never had time for."

@SofiaP

"BeFreed replaced my podcast queue. Imagine Spotify for books — that’s it. 🙌"

@Jaded_Falcon

201

"It is great for me to learn something from the book without reading it."

@OojasSalunke

"The themed book list podcasts help me connect ideas across authors—like a guided audio journey."

@Leo, Law Student, UPenn

483

"Makes me feel smarter every time before going to work"

@Cashflowbubu

"Instead of endless scrolling, I just hit play on BeFreed. It saves me so much time."

@Moemenn

"I never knew where to start with nonfiction—BeFreed’s book lists turned into podcasts gave me a clear path."

@Chloe, Solo founder, LA

117

"Perfect balance between learning and entertainment. Finished ‘Thinking, Fast and Slow’ on my commute this week."

@Raaaaaachelw

"Crazy how much I learned while walking the dog. BeFreed = small habits → big gains."

@Matt, YC alum

108

"Reading used to feel like a chore. Now it’s just part of my lifestyle."

@Erin, Investment Banking Associate , NYC

254

"Feels effortless compared to reading. I’ve finished 6 books this month already."

@djmikemoore

"BeFreed turned my guilty doomscrolling into something that feels productive and inspiring."

@Pitiful

4.5K

"BeFreed turned my commute into learning time. 20-min podcasts are perfect for finishing books I never had time for."

@SofiaP

"BeFreed replaced my podcast queue. Imagine Spotify for books — that’s it. 🙌"

@Jaded_Falcon

201

"It is great for me to learn something from the book without reading it."

@OojasSalunke

"The themed book list podcasts help me connect ideas across authors—like a guided audio journey."

@Leo, Law Student, UPenn

483

"Makes me feel smarter every time before going to work"

@Cashflowbubu

"Instead of endless scrolling, I just hit play on BeFreed. It saves me so much time."

@Moemenn

"I never knew where to start with nonfiction—BeFreed’s book lists turned into podcasts gave me a clear path."

@Chloe, Solo founder, LA

117

"Perfect balance between learning and entertainment. Finished ‘Thinking, Fast and Slow’ on my commute this week."

@Raaaaaachelw

"Crazy how much I learned while walking the dog. BeFreed = small habits → big gains."

@Matt, YC alum

108

"Reading used to feel like a chore. Now it’s just part of my lifestyle."

@Erin, Investment Banking Associate , NYC

254

"Feels effortless compared to reading. I’ve finished 6 books this month already."

@djmikemoore

"BeFreed turned my guilty doomscrolling into something that feels productive and inspiring."

@Pitiful

4.5K

"BeFreed turned my commute into learning time. 20-min podcasts are perfect for finishing books I never had time for."

@SofiaP

"BeFreed replaced my podcast queue. Imagine Spotify for books — that’s it. 🙌"

@Jaded_Falcon

201

"It is great for me to learn something from the book without reading it."

@OojasSalunke

"The themed book list podcasts help me connect ideas across authors—like a guided audio journey."

@Leo, Law Student, UPenn

483

"Makes me feel smarter every time before going to work"

@Cashflowbubu

1.5K Ratings4.7

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Scaling Up Excellence by Hayagreeva,Sutton & Robert I. Rao Summary

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Scaling Up Excellence by Hayagreeva,Sutton & Robert I. Rao Summary

Overview of Scaling Up Excellence

Similar books to Scaling Up Excellence

Mejor cita de Scaling Up Excellence

Más Como Este

Puntos Clave

The Excellence Epidemic: Why Some Organizations Soar While Others Stumble

The Ground War: Persistence and Environmental Influence in Scaling Excellence

Creating Ownership: Building Accountability and Responsibility

Buddhism vs. Catholicism: Finding Balance Between Replication and Adaptation

Hot Causes, Cool Solutions: Igniting Emotional Energy for Change

Making Excellence Effortless: Reducing Cognitive Load

The Contagion of Excellence: Spreading Greatness While Eliminating Toxicity

Modo Resumen Rápido - Lee o escucha el resumen de Scaling Up Excellence en 9 minutos

Modo Tarjeta Flash - Las 10 Ideas Principales de Scaling Up Excellence en Resumen

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Modo Personalizar - Lee o escucha el resumen de Scaling Up Excellence en 0 minutos

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Descargar Scaling Up Excellence EPUB

Más Como Este

Puntos Clave

The Excellence Epidemic: Why Some Organizations Soar While Others Stumble

The Ground War: Persistence and Environmental Influence in Scaling Excellence

Creating Ownership: Building Accountability and Responsibility

Buddhism vs. Catholicism: Finding Balance Between Replication and Adaptation

Hot Causes, Cool Solutions: Igniting Emotional Energy for Change

Making Excellence Effortless: Reducing Cognitive Load

The Contagion of Excellence: Spreading Greatness While Eliminating Toxicity