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    Follow Up and Close the Sale by Jeff Shore Summary

    Follow Up and Close the Sale
    Jeff Shore
    3.98 (57 Reviews)
    BusinessCommunication skillEntrepreneurship
    Resumen
    Puntos Clave
    Autor
    Preguntas Frecuentes

    Overview of Follow Up and Close the Sale

    In "Follow Up and Close the Sale," sales coach Jeff Shore reveals why 44% of salespeople quit after one follow-up, while success requires persisting through four "nos." Shawn Summey calls it "the best sales book in a decade" - transforming dreaded follow-ups into your competitive advantage.

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    “

    People don't buy from you because you bother them; they buy because you care more than anyone else.

    ”
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    "I never knew where to start with nonfiction—BeFreed’s book lists turned into podcasts gave me a clear path."

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    "Perfect balance between learning and entertainment. Finished ‘Thinking, Fast and Slow’ on my commute this week."

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    "Crazy how much I learned while walking the dog. BeFreed = small habits → big gains."

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    "Reading used to feel like a chore. Now it’s just part of my lifestyle."

    @Erin, Investment Banking Associate , NYC
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    "Feels effortless compared to reading. I’ve finished 6 books this month already."

    @djmikemoore
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    "BeFreed turned my guilty doomscrolling into something that feels productive and inspiring."

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    "BeFreed turned my commute into learning time. 20-min podcasts are perfect for finishing books I never had time for."

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    Lista de lectura de celebridades
    Elon MuskCharlie KirkBill GatesSteve JobsAndrew HubermanJoe RoganJordan Peterson
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    Pulitzer PrizeNational Book AwardGoodreads Choice AwardsNobel Prize in LiteratureNew York TimesCaldecott MedalNebula Award
    Temas destacados
    ManagementAmerican HistoryWarTradingStoicismAnxietySex
    Mejores libros por año
    2025 Best Non Fiction Books2024 Best Non Fiction Books2023 Best Non Fiction Books
    Herramientas de aprendizaje
    Knowledge VisualizerAI Podcast Generator
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    Chimamanda Ngozi AdichieGeorge OrwellO. J. SimpsonBarbara O'NeillWinston ChurchillCharlie Kirk
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    Puntos Clave

    1

    The Sale Isn't Over Until You Follow Up

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    Picture this: you walk into a store, spend an hour with a salesperson discussing a major purchase, exchange contact information, and then... nothing. Complete silence. Sound familiar? In today's sales landscape, a staggering 44% of salespeople abandon pursuit after just one follow-up attempt. Yet the statistics tell a compelling story-50% of sales happen after the fifth contact, while 60% of customers say no four times before saying yes. This massive disconnect represents perhaps the greatest untapped opportunity in modern selling. Follow-up isn't just another sales tactic-it's the critical bridge between initial interest and final purchase. When a customer says, "I need to think about it," they genuinely mean it. But what happens next? While you're mentally counting your future commission, they're immediately bombarded by life's demands-urgent emails, family obligations, work stress-and your conversation quickly fades from memory. This cognitive disconnect creates a gap that only strategic, thoughtful follow-up can bridge. The fundamental truth is both simple and profound: "People don't buy from you because you bother them; they buy because you care more than anyone else." When you spend time building rapport with customers only to disappear afterward, you send a clear message that you never truly cared. In a world of endless options and distractions, consistent follow-up isn't just good business-it's the ethical choice for truly serving your customers.

    2

    The Psychology of Buying: Emotional Altitude Matters

    3

    Overcoming Resistance: The Invisible Force Blocking Your Success

    4

    Speed: Your Secret Superpower in Follow-Up

    5

    Making It Personal: The Art of Meaningful Connection

    6

    Selecting the Right Follow-Up Method: Strategic Communication

    7

    Join the 1 Percent Club: Excellence Through Persistence