
In "Unbreakable," Kirkman and Stoverink decode team resilience through the haunting Mann Gulch fire case study. Endorsed by Walmart executives and MIT professors, this 2023 manual reveals why psychological safety - not just confidence - determines whether your team survives or thrives under pressure.
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When United Airlines Flight 1549 struck a flock of geese in 2009, Captain "Sully" Sullenberger and his crew had just 208 seconds to save 155 lives. Their remarkable Hudson River landing wasn't luck - it was resilient teamwork under extreme pressure. What separates teams that crumble from those that emerge stronger? The answer lies in team resilience: the capacity to bounce back from setbacks that damage valuable team processes. In today's volatile business landscape, this skill has become non-negotiable - even Google identifies it as essential for high performance. True resilience isn't avoiding adversity but responding effectively when it strikes. Resilient teams excel at three specific actions: sensemaking (interpreting disruptions and generating solutions), coalescing (uniting rather than splintering), and persisting (maintaining motivation despite psychological deflation). Think of resilience as potential energy - teams don't need to have already bounced back to be resilient; they simply need the capacity to do so when required.