What is *Top of Mind* by John Hall about?

*Top of Mind* by John Hall is a guide to building lasting professional and personal relationships through trust-driven content marketing. It outlines strategies for staying memorable to audiences by prioritizing helpfulness, transparency, and consistent value delivery. The book emphasizes leveraging content to humanize brands, nurture influencer partnerships, and drive organic opportunities.

Who should read *Top of Mind* by John Hall?

Marketing leaders, sales executives, HR directors, and entrepreneurs aiming to strengthen brand influence will benefit most. It’s also relevant for professionals seeking to build thought leadership or improve client retention through authentic relationship-building.

Is *Top of Mind* worth reading?

Yes, particularly for those in customer-facing or branding roles. Hall’s actionable frameworks, like the IDEA method (Inform, Discuss, Empower, Act), provide clear steps for creating trust-based content. Critics praise its blend of practical advice and real-world examples, though some note its focus on B2B contexts.

What is the IDEA framework in *Top of Mind*?

The IDEA framework—**Inform, Discuss, Empower, Act**—guides readers in crafting content that educates audiences, sparks dialogue, empowers decision-making, and drives action. Hall argues this approach builds credibility while keeping brands central to customers’ needs.

How does *Top of Mind* suggest building trust through content?

By prioritizing audience needs over sales pitches. Hall advises creating educational blogs, whitepapers, and social media posts that solve problems without overt self-promotion. For example, a construction company might publish safety guides instead of service ads.

What are key quotes from *Top of Mind*?

- “Trust is the currency of relationships.” - “Your audience’s success is your success.” - “Content isn’t king—context is.” These emphasize aligning messaging with audience pain points rather than generic outreach.

How does *Top of Mind* approach B2B marketing?

It advocates for “human-first” storytelling in B2B contexts, such as sharing behind-the-scenes team profiles or client success narratives. Hall highlights Salesforce’s Trailhead platform as a model for mixing education with brand visibility.

What critiques exist about *Top of Mind*?

Some reviewers note the strategies require significant time investment for content creation and relationship nurturing. Others suggest the book leans heavily on Hall’s own agency (Influence & Co.) as case studies, which may limit perspective.

Top of Mind

John Hall

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Overview of Top of Mind

In "Top of Mind," marketing visionary John Hall reveals how staying relevant transforms business relationships. Forbes-endorsed as a "MUST-READ," this guide has revolutionized content marketing strategy. What's the one technique that made Hall's company rank #72 on Forbes' Most Promising Companies list?

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Chapter 1

The Invisible Advantage: How Being Top of Mind Creates Opportunity

Have you ever wondered why certain people and brands seem to effortlessly attract opportunities while others struggle to gain traction? The answer lies in a psychological phenomenon that John Hall has mastered and codified in his groundbreaking work. In today's hyperconnected world, being remembered at the right moment-being "top of mind"-is the ultimate competitive advantage. This isn't just another marketing book; it's a blueprint for authentic relationship building that has transformed careers and companies alike. Hall's approach has been embraced by industry titans and startups, with leaders at companies like HubSpot and LinkedIn implementing his strategies. The book's influence extends beyond business circles-it's been featured in psychology courses at major universities for its insights into human connection and trust formation. What makes this work particularly compelling is Hall's journey from struggling young entrepreneur who couldn't connect with anyone at conferences to becoming described by Inc.com as "one of the most powerful people in media who you've never met." His methodology isn't theoretical-it's battle-tested through building his company Influence & Co. into one of Forbes' "Most Promising Companies in America."

Chapter 2

The Shift from Me Marketing to You Marketing

Remember the door-to-door salespeople of the 1990s? Their approach was pure "Me Marketing"-charismatic individuals talking at passive consumers, using enthusiasm and persuasion to close deals. This model is now completely obsolete. The internet revolution transformed everything, empowering consumers with immediate access to product information, reviews, and trusted opinions. Today's buyers make informed decisions before even engaging with salespeople. Ironically, Me Marketing hasn't disappeared-it's intensified into a multi-billion-dollar industry of aggressive digital advertisements bombarding us constantly. We've become experts at tuning out this noise, with nearly 200 million people using ad blockers by 2015. The successful approach now is "You Marketing"-shifting focus from yourself to your audience. In this new paradigm, credibility is the new currency. Your brand isn't just a logo but people united by shared vision and values. Consumers crave genuine human connection, not slick sales pitches. Marketing expert Bryan Kramer advocates for human-to-human connection rather than business-to-consumer or business-to-business approaches. The central question becomes: "How can I make life better for you?"-with no manipulative ulterior motives. Creating relevant, engaging content is one of the most effective ways to enrich your audience's lives. Google calls the tiny gaps between wondering something and reaching for a device to find answers "micro-moments"-and understanding consumer intent during these moments is key to winning hearts, minds, and dollars. The foundation of You Marketing is meeting customer needs in real-time, which requires genuine listening through surveys, analytics, focus groups, or social media engagement. This approach extends beyond customer relationships to any business relationship where human connection matters. Research shows buyers complete 70-90% of their sales research before contacting vendors, and it takes 7-13 brand interactions for leads to become sales-ready. By providing relevant content throughout this journey, you build connection with people who can help you succeed-whether they're customers, talent, investors, or partners.

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Chapter 3

The Trust Equation: Building Meaningful Connections

My early struggles at networking events revealed a fundamental truth: opportunity exists everywhere, but it's locked behind trust barriers. At one particularly painful conference, I couldn't connect with anyone despite my sales background. The realization hit me-nobody trusted me because nobody knew me. I was just another stranger making a cold pitch, the human equivalent of a pop-up ad. Trust isn't simply an object that exists or doesn't-it's a living, emotional bond connecting people. In a world of constant pitches and scams, it's a precious commodity that exists on a spectrum. The degree to which someone trusts you determines how far they'll extend themselves for you. Being trustworthy isn't enough; you must actively create trust. Like a campfire, you need kindling, wood, and tinder, but you also need the spark. Trust and opportunity are intrinsically linked-the people you trust most come to mind instantly, and you'd do almost anything for them. This creates a simple formula: trust plus consistency equals opportunity. By consistently generating trust through authentic interactions, you earn a place at the top of people's minds, becoming their first call when opportunities arise. Creating trust isn't about forcing emotions but creating conditions for trust to emerge naturally through specific touch points: Authenticity: You cannot trust what doesn't feel real. When I was younger, I exaggerated successes to impress friends, only realizing later I was damaging those relationships. People naturally sense authenticity-even my three-year-old daughter gets frustrated watching Aladdin's princely charade, instinctively recognizing when something isn't genuine. Helping Others: One of the best ways to help yourself is to help others without expecting anything in return. Simply asking "How can I be helpful to you?" at the end of conversations provides insight into others' barriers and how you might help dismantle them. Sometimes it's as simple as a 30-second email connecting people to needed resources. Likability: It's hard to trust someone you don't like. Many entrepreneurs and executives struggle with likability because their passion and intensity can alienate others. Finding balance between intensity and accessibility without sacrificing authenticity starts with understanding yourself. Familiarity: Familiarity evokes closeness and genuine connection, emerging most purely in face-to-face conversation. Cultivating genuine curiosity and asking meaningful questions transforms you from random outsider to trusted insider. Brand and Thought Leadership: A vibrant, flourishing brand is one of your most powerful tools for creating trust and opportunity. Consider Elon Musk's reputation as rocket scientist/climate activist/genius innovator, or how Dave Kerpen became a respected thought leader in digital marketing through an impeccable personal brand. Content Triggers: Content triggers foster connection between you and your audience by addressing their specific needs. When we truly listened to our audience at Influence & Co., we discovered executives needed help overcoming CFO objections to content marketing, so we created targeted content addressing this pain point. Education: Education is the most important trust point because knowledge is power. When you educate people, you empower them. All previous touch points fall under education's umbrella, and high-quality digital content offers a scalable way to unify these practices.

Chapter 4

The Art of Helpfulness: Practical Ways to Add Value

Helpfulness isn't a science but a personal practice that must be authentic to you. Most helpful actions require no financial investment-just quick emails, calls, or conversations. Using CRM systems like Contactually or SalesforceIQ can help track and manage these relationship-building efforts systematically. There are numerous ways to put helpfulness into practice: Share Knowledge: Offering your most valuable asset-whether through industry tips, analysis, or personal wisdom-enriches lives and saves others time and frustration. While in-person knowledge sharing isn't scalable, digital content allows you to create "knowledge chains" that strengthen trust with each link. Connect People with What They Value: Avoid offering "unhelpful help" that damages credibility. Instead, directly ask contacts how you can be helpful to them. The question "How can I be helpful to you moving forward?" creates a thoughtful foundation for relationship building. Share Resources: Look for creative ways to mobilize your idle assets to help contacts. This could mean lending your developer to a partner launching a website, offering your office for a weekend event, or sharing season tickets. When you share resources-like the neighbor who lent his electric saw-you build goodwill that transforms acquaintances into allies. Make People Aware of Opportunities: Connecting your network to strategic opportunities generates trust and goodwill. Personal introductions are particularly valuable, with over 50% of people reciprocating within a year. A well-timed opportunity can truly change someone's life. Offer Transparent Feedback: Honest feedback is a gift that says "I take you seriously and want you to succeed." The delivery matters-it must genuinely help, not just criticize. The first person who critiqued my writing taught me that "writing isn't all about you-it's about connection to the reader." I still think of him gratefully with every publication. Become a Brand Advocate: Nothing generates more appreciation than someone advocating for your brand without being on payroll. In today's "You Marketing" economy, credible endorsements are priceless-even micro-influencers with fewer than 100,000 followers influence over 80% of their audience's buying decisions. Provide Referrals: Referrals drive business growth-in 2015, 30% of Influence & Co.'s clients came through partner referrals, making them our largest revenue source. David Ehrenberg of Early Growth Financial Services drives growth by setting specific referral goals for his partner network. Volunteer Your Personal Time: Time is our most valuable asset, yet sometimes just a few minutes can make a meaningful difference. Every few weeks, I personally conduct guest webinars rather than delegating them because I want my contacts to know helping them is my priority. Recognize People: Recognition creates powerful connections. At Influence & Co., we started with a championship belt awarded weekly to outstanding team members. As we've grown across multiple cities, we've adapted by having everyone submit weekly reports that include "shout-outs" to helpful colleagues. Give Gifts: Thoughtful gifting creates lasting impressions. John Ruhlin, gifting expert and author of Giftology, sends me personalized Cutco knives-not all at once, but a few monthly, keeping himself top-of-mind. Effective gifts aren't necessarily expensive but must be meaningful with no strings attached. Personalize Experiences: Beyond knowing your audience broadly, recognizing each person as an individual who wants personalized communication is essential. Simple gestures like handwritten notes can create this feeling without spending billions.

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Chapter 5

Transparency and Likability: The Human Side of Business

Social media has transformed our relationships by giving unprecedented access to intimate details of each other's lives. We've grown suspicious of those who remain private, especially business leaders, as scandals like Enron and Madoff have taught us to associate opacity with corruption. While many leaders pay lip service to transparency, some like Pat Flynn of Smart Passive Income truly embody it by publicly sharing monthly income statements and personal challenges. According to Edelman's research, 83 percent of U.S. customers cite transparent, honest business practices as the primary determinant of a company's trustworthiness. This extends beyond fair policies to internal practices, as evidenced by public outrage over Amazon's alleged "bruising" working conditions reported in the New York Times. Investing in personal branding isn't optional anymore-it's essential for survival in the You Marketing landscape. Though "personal" implies individual ego-stroking, strategic personal branding of key employees can dramatically benefit the entire company through improved search visibility, recruitment, and training. A team with multiple thought leaders quickly generates a reputation as an innovative powerhouse. Though personal branding may sound narcissistic, especially amid social media's self-promotion culture, the goal is building meaningful relationships. This requires honest, transparent sharing that presents you as a real person-flaws and failures included. Jeff Haden, known for massive engagement numbers, puts himself in his audience's shoes, focusing on what would engage them rather than promoting himself. Beyond authenticity, relationships flourish when you deliver tangible value. Thought leadership means sharing knowledge that educates and enhances your audience's lives-whether through conversations, keynotes, white papers, blog posts, or articles. You don't need formal expertise in every topic; personal experience shared authentically can provide tremendous value when your audience requests it. While making your audience smile has value, endless memes and fluff will lose their attention. Show respect for their intelligence by addressing meaningful issues-don't shy from controversy, but be strategic and well-informed. Tim Cook's open letter during Apple's 2016 FBI controversy exemplifies this approach. When the FBI requested Apple unlock a terrorist's iPhone, Cook directly addressed why they refused, explaining the security risks to all users. Likability is one of the most powerful top-of-mind tools. When people like you and your brand, they naturally advocate for you over neutral or negative alternatives. Though nobody is perfect-brands and individuals alike make mistakes-likability buys you forgiveness and second chances. In business, there's almost always a cheaper option available, but providing good service with a likable brand keeps clients from shopping around. Authentic likability requires daily practice and self-awareness. Using Jeff Haden's checklist as a guide, I evaluated my own likability practices: shifting spotlight to others, listening more than talking, avoiding selective hearing, being genuinely thoughtful, putting devices away during conversations, giving without expectation of return, avoiding self-importance, choosing words carefully, not discussing others' failings, and readily admitting my own shortcomings.

Chapter 6

The Power of Consistency in Building Memory

Consistency is the foundation of thought leadership. Without it, even the most brilliant contributions will fade from memory. Like maintaining a campfire, thought leadership requires constant attention and fresh fuel to survive. Becoming top of mind requires bridging the gap between short-term and long-term memory. Short-term memory is fleeting-we can hold about seven pieces of information for just 20 seconds. For information to transfer to long-term memory, neurons must rearrange themselves through consolidation, a process that takes time. Consistent exposure creates familiarity that makes you easier to recall when relevant topics arise. Consistency alone isn't enough-quality matters profoundly. The availability heuristic shows that people form opinions based on information they can easily recall, whether positive or negative. Just as we might remember a terrible band with loathing, consistent quality generates credibility and positive associations. When you regularly engage people and add value to their lives through speaking engagements, personal communications, and especially content, you develop familiarity that breaks down trust barriers. This familiarity enables you to attract followers, connect with your audience, and become an industry authority-not as an end goal, but as a means to forge and maintain relationships. Rather than waiting for inspiration to strike, establish creative rituals in your daily routine. Julia Cameron's "The Artist's Way" recommends practices like writing morning pages-three pages of stream-of-consciousness writing each day-to nourish creativity and boost output. This approach addresses the two most common excuses for not creating content: not knowing what to write about and lacking time. Regular writing sessions make the process progressively easier and more enjoyable. Consistency breeds consistency, but don't let routines become joyless. View thought leadership as a privilege to build compelling dialogue about the most interesting aspects of your industry-benefiting both your audience and yourself.

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Chapter 7

Content as Your Top-of-Mind Engine

While previous chapters focused on the qualities needed to become top of mind-helpfulness, transparency, likability, and consistency-this chapter shifts to practical application through content. Written content has been my primary vehicle for nurturing networks and maintaining top-of-mind awareness. Despite emerging trends in communication like video, written content remains the most scalable, affordable, and effective foundation for a top-of-mind strategy. Content is one of the highest-impact ways to connect with your audience and become top of mind. Through quality content, you can scale all the interpersonal qualities that make you memorable: helpfulness, transparency, likability, and consistency. While some executives resist content marketing due to concerns about ROI, you can track metrics like traffic, social shares, conversion rates, and SEO rankings to demonstrate value. However, these numbers don't capture content's true purpose-building emotional connections with your audience. Good content positions you as a thought leader, breaks down trust barriers, nurtures leads, attracts qualified candidates, and creates genuine relationships. Unlike advertising, content has an endless lifespan, offering compounding benefits that keep you top of mind with your audience. Creating consistent, high-quality content alongside leadership responsibilities can feel overwhelming, but it's achievable with the right strategy. A solid content plan ensures everything you produce speaks directly to your audience and maximizes impact. Start with setting clear goals and documenting your strategy. Without documentation, content initiatives easily get sidelined when challenges arise. After establishing a documented plan, the next crucial step is creating a system to extract knowledge, insights, and experiences that make engaging content. When faced with numerous competing ideas, look to your audience for guidance through "content triggers"-conversations that inspire aha moments about your industry or clients' needs. For the content creation phase, surround yourself with talented strategists, writers, and editors who can translate your insights into engaging written content. Many leaders try to avoid content creation with excuses like "My industry is boring," "I'm a terrible writer," or "I don't have time!" My response: "Stop with the excuses, and get it done." The right creative process is whatever makes creation easy, efficient, and fun for you and your team. Even exceptional content won't make you top of mind if no one reads it. To optimize ROI, be strategic and tireless in delivering content directly to your audience. The process involves pitching to publications, following their guidelines, and working through potential revisions. Once published, your content project manager should coordinate simultaneous efforts with your social media team, PR team, SEO specialists, paid promotion contacts, email marketers, HR department, stakeholders, and entire staff.

Chapter 8

The Golden Rule of Communication: Start with Why

Why you're communicating often matters more than what you say or how you say it. Using the American Red Cross as an example, messages focused on why an organization exists (preventing suffering) are more compelling than those merely listing what it does (disaster relief, blood donations). Simon Sinek's concept of the "golden circle" shows that while the what (products/services) and how (delivery methods) matter, the innermost why (core purpose) creates the deepest connections. Most companies mistakenly lead with what they sell rather than why they exist, treating content as self-promotion instead of meaningful connection. Unfortunately, 75 percent of marketers still use product mentions as a regular component of their content strategies. Content that begins with a pitch, focuses primarily on product features, and generates minimal social shares is likely what-driven and won't engage readers. Using Apple as an example, communicating from the why ("We believe in challenging the status quo") rather than the what ("We make great computers") creates deeper connections with audiences who share those values. When content foregrounds core purpose, it activates the deeply held beliefs of the target audience, fostering identity-driven connections. Sumi Krishnan's article "5 Powerful Rules for Women Entrepreneurs to Live By" exemplifies purpose-driven content. Her fundamental message becomes "We're all in this together." Her emotional intelligence and genuine care for her audience's needs helps her earn their trust and become top of mind. Patagonia founder Yvon Chouinard demonstrates purpose-driven business through his piece "On Corporate Responsibility for Planet Earth." He argues businesses are fundamentally responsible to their resource base-the planet-because "without a healthy planet there are no shareholders, no customers, no employees." Patagonia's environmental mission extends beyond selling sustainable gear to supporting activists and lobbying for industry-wide changes. Starting from your "why" infuses everything with meaning, keeps challenges in perspective, and makes you top of mind in the right way. Finding your purpose is lifelong work that makes you your best self.

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Chapter 9

Becoming Top of Mind Throughout the Customer Journey

Content must strategically target each stage of the consumer journey to remain top of mind. The buyer's journey begins with a need or problem and evolves through stages where content must adapt accordingly. Creating a content funnel around this journey increases the chances of remaining top of mind. The key is understanding each stage and creating content that addresses the audience's needs in that moment. At the journey's beginning (Problem Identification and Awareness), buyers seek basic information about their problem or need. Despite the temptation to "hook" prospects immediately with promotional content, establish yourself as a credible expert by publishing through trusted third-party channels where your audience already spends time. The research stage typically becomes the longest part of the buyer's journey, requiring patience, strategy, and consistency from content creators. Your content should become slightly more company-oriented but remain educational rather than salesy. Encouraging audiences to spend more time on your website helps establish you as a valuable resource throughout their research process. By the decision-making stage, your audience thoroughly understands their problem and available solutions. Though they recognize your agenda, your role remains that of trusted resource rather than aggressive salesperson. Provide empirical evidence, comparison guides, and comprehensive content addressing remaining concerns. Make a strong, evidence-based case for your company while helping them weigh options objectively. Strategic distribution ensures your carefully crafted content reaches the right audience at precisely the right moment in their journey. A comprehensive strategy must target external publications, internal teams, social media platforms, and existing clients. Publishing content on sites your audience already reads provides immediate access to engaged followers while validating your expertise. Your content should reach everyone on your team, not just external audiences. Internal distribution improves messaging consistency, educates team members about industry developments, and maximizes content value. Social distribution amplifies content impact exponentially while creating space for meaningful conversations that build credibility. The buyer's journey doesn't end after conversion-content continues adding value by strengthening relationships with existing customers, boosting loyalty and engagement. Regular communication through weekly email digests highlighting your best pieces keeps clients informed about industry trends and service developments. There's a crucial distinction between "views" and "engagement" in content distribution. Surface-level metrics like page views don't build relationships; meaningful engagement does-measured by completion rates, time spent, comments, shares, and citations. I wrote this book because I never want anyone to experience the desperation I felt as a new CEO at a conference where I couldn't connect with a single person. The top-of-mind mindset creates an environment where opportunities consistently come to you and trust barriers dissolve. Though it takes commitment to make these practices second nature, the payoff in business development, relationships, and personal growth is immense. Beyond business growth, this approach creates deeper, more meaningful connections with team members, clients, friends, and family. As we chase networks and leads, remember that focusing on human connection makes everything else fall into place.

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Key Themes in Top of Mind

authentic relationship building
content marketing strategy
trust formation
audience-centric marketing
strategic networking

Quotes from Top of Mind

Credibility is the new currency.
Trust plus consistency equals opportunity.
You cannot trust what doesn't feel real.
Education is the most important trust point because knowledge is power.

Characters in Top of Mind

John HallAuthor and entrepreneur who founded Influence & Co
Bryan KramerMarketing expert advocating for H2H connection

About the Author

John J. Hall is the acclaimed author of Top of Mind and a seasoned expert in business strategy and organizational leadership. A Certified Public Accountant with over 40 years of experience, Hall founded Hall Consulting, Inc., where he has delivered 3,000+ training sessions and advised Fortune 500 companies on operational excellence. His book merges practical insights from decades of consulting with proven methodologies for cultivating market leadership.

Hall’s expertise extends to his roles at international firms like O’Melveny & Myers and Southern California Edison, where he shaped corporate governance frameworks. A member of the National Speakers Association and the American Institute of CPAs, he frequently contributes to industry publications and conferences. His earlier work on risk assessment models has been adopted by leading business schools for executive education programs.

Top of Mind builds on Hall’s legacy of translating complex strategies into actionable systems. His proven frameworks are utilized by executives and organizations worldwide to drive measurable results.

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"Instead of endless scrolling, I just hit play on BeFreed. It saves me so much time."

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"I never knew where to start with nonfiction—BeFreed’s book lists turned into podcasts gave me a clear path."

@Chloe, Solo founder, LA

117

"Perfect balance between learning and entertainment. Finished ‘Thinking, Fast and Slow’ on my commute this week."

@Raaaaaachelw

"Crazy how much I learned while walking the dog. BeFreed = small habits → big gains."

@Matt, YC alum

108

"Reading used to feel like a chore. Now it’s just part of my lifestyle."

@Erin, Investment Banking Associate , NYC

254

"Feels effortless compared to reading. I’ve finished 6 books this month already."

@djmikemoore

"BeFreed turned my guilty doomscrolling into something that feels productive and inspiring."

@Pitiful

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"BeFreed turned my commute into learning time. 20-min podcasts are perfect for finishing books I never had time for."

@SofiaP

"BeFreed replaced my podcast queue. Imagine Spotify for books — that’s it. 🙌"

@Jaded_Falcon

201

"It is great for me to learn something from the book without reading it."

@OojasSalunke

"The themed book list podcasts help me connect ideas across authors—like a guided audio journey."

@Leo, Law Student, UPenn

483

"Makes me feel smarter every time before going to work"

@Cashflowbubu

"Instead of endless scrolling, I just hit play on BeFreed. It saves me so much time."

@Moemenn

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"Perfect balance between learning and entertainment. Finished ‘Thinking, Fast and Slow’ on my commute this week."

@Raaaaaachelw

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@OojasSalunke

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@Moemenn

"I never knew where to start with nonfiction—BeFreed’s book lists turned into podcasts gave me a clear path."

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Chapter 4

Top of Mind

OverviewOverview of Top of Mind

One book. Many ways to hear it.

The Invisible Advantage: How Being Top of Mind Creates Opportunity

The Shift from Me Marketing to You Marketing

See every word as you hear it

The Trust Equation: Building Meaningful Connections

The Art of Helpfulness: Practical Ways to Add Value

Get more out of Top of Mind

Transparency and Likability: The Human Side of Business

The Power of Consistency in Building Memory

See every word as you hear it

Content as Your Top-of-Mind Engine

The Golden Rule of Communication: Start with Why

Get more out of Top of Mind

Becoming Top of Mind Throughout the Customer Journey

You made it to the end of Top of Mind

Key Themes in Top of Mind

Quotes from Top of Mind

Characters in Top of Mind

About the Author

Download Summary of Top of Mind

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FAQs About This Book

What is Top of Mind by John Hall about?

Who should read Top of Mind by John Hall?

Is Top of Mind worth reading?

What is the IDEA framework in Top of Mind?

Part of a Learning Plan

UGC Strategy: AI Case Studies & Expert Skills

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1,000,000+ curious minds.

1,000,000+ curious minds.

One book. Many ways to hear it.

The Invisible Advantage: How Being Top of Mind Creates Opportunity

The Shift from Me Marketing to You Marketing

See every word as you hear it

The Trust Equation: Building Meaningful Connections

The Art of Helpfulness: Practical Ways to Add Value

Get more out of Top of Mind

Transparency and Likability: The Human Side of Business

The Power of Consistency in Building Memory

See every word as you hear it

Content as Your Top-of-Mind Engine

The Golden Rule of Communication: Start with Why

Get more out of Top of Mind

Becoming Top of Mind Throughout the Customer Journey

You made it to the end of Top of Mind

Users also liked

Part of a Learning Plan

UGC Strategy: AI Case Studies & Expert Skills

Discover more

Overview of Top of Mind