
In "The Intention Economy," Doc Searls reveals how consumers are seizing control from corporations. Named a Best Business Book by strategy+business, it's what Seth Godin calls "one of those books people will brag about having read" - a roadmap for business survival when customers take charge.
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Every time you search for flights, hotels, or insurance online, you're doing something absurd. You're visiting dozens of websites, entering the same information repeatedly, comparing prices manually, and hoping you haven't missed a better deal. Meanwhile, these companies already know who you are-they've been tracking your every click, building profiles, and trying to guess what you want. Here's the revolutionary question: What if you could simply announce "I need a flight from Boston to Seattle next Tuesday, willing to pay $300" and watch airlines compete to win your business? This isn't science fiction. It's the core vision of a movement that's quietly reshaping how we think about markets, privacy, and power. For decades, we've accepted that companies hunt customers. But what happens when customers become the hunters?