
Brian Tracy's "Sales Management" transforms average teams into sales powerhouses. This 2019 bestseller reveals six proven strategies that have revolutionized global sales forces. What's the one characteristic Tracy found in every high-performing team that most managers completely overlook?
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A technology giant was burning through millions of dollars daily. The board was panicking. Consultants descended on the company like surgeons in an emergency room. After weeks of analysis, they delivered their diagnosis: the problem wasn't the product, the market, or the competition. It was the sales force. More specifically, it was how that sales force was managed. The prescription was deceptively simple-require salespeople to spend three-quarters of their time with customers, and require managers to spend three-quarters of their time coaching those salespeople in the field. Within twelve months, the hemorrhaging stopped. Profits returned. The company survived. This wasn't luck or timing. It was the recognition of a fundamental truth: the quality of sales management determines whether companies thrive or collapse. What does a sales manager actually do? Most people get this wrong. They think it's about hitting numbers, running meetings, and sending motivational emails. But here's the reality: a sales manager's job is to generate revenue by working through other people. That's it. Everything else is noise. Think of your sales department as a factory. Raw materials go in-trained salespeople, marketing dollars, product knowledge, customer data. Processes happen-calls, meetings, presentations, negotiations. Results come out-closed deals and revenue. Your job is to optimize this factory, and that starts with one critical decision: who you hire. Ninety-five percent of your success comes down to the quality of people you bring onto your team. You can have brilliant strategies, cutting-edge products, and generous commission structures, but if you hire the wrong people, none of it matters. Conversely, hire the right people and suddenly everything becomes easier.