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    Feedback book cover

    Feedback by M. Tamra Chandler and Laura Dowling Grealish Summary

    Feedback
    M. Tamra Chandler and Laura Dowling Grealish
    3.73 (177 Reviews)
    Communication skillFeedbackLeadershipRelationship
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    Overview of Feedback

    Transform your dreaded feedback moments into powerful growth catalysts. "Feedback (and Other Dirty Words)" revolutionizes workplace culture by redefining how we give and receive input. Business leaders praise its practical strategies for making feedback focused, fair, and frequent - the three Fs that turn criticism into opportunity.

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    Best quote from Feedback

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    They possess the power to inspire, unlock potential, and elevate rather than diminish-the essence of what makes feedback truly transformative.

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    "Reading used to feel like a chore. Now it’s just part of my lifestyle."

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    1.5K Ratings4.7
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    DiscordLinkedIn
    Featured book summaries
    Crucial ConversationsThe Perfect MarriageInto the WildNever Split the DifferenceAttachedGood to GreatSay Nothing
    Trending categories
    Self HelpCommunication SkillRelationshipMindfulnessPhilosophyInspirationProductivity
    Celebrities' reading list
    Elon MuskCharlie KirkBill GatesSteve JobsAndrew HubermanJoe RoganJordan Peterson
    Award winning collection
    Pulitzer PrizeNational Book AwardGoodreads Choice AwardsNobel Prize in LiteratureNew York TimesCaldecott MedalNebula Award
    Featured Topics
    ManagementAmerican HistoryWarTradingStoicismAnxietySex
    Best books by Year
    2025 Best Non Fiction Books2024 Best Non Fiction Books2023 Best Non Fiction Books
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    Featured authors
    Chimamanda Ngozi AdichieGeorge OrwellO. J. SimpsonBarbara O'NeillWinston ChurchillCharlie Kirk
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    Key Takeaways

    1

    Why We Fear the Words "I Have Some Feedback for You"

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    Ever notice how your stomach clenches when someone says, "Can we talk about your performance?" That physical reaction-racing heart, sweaty palms, tunnel vision-isn't just in your head. It's your ancient brain treating feedback like a charging predator. Yet here's the puzzle: while 62% of employees say they want more feedback, most of us avoid giving or asking for it. This contradiction reveals something profound about how we've broken feedback. What should be a gift-information to help us grow-has become a weapon we wield clumsily or dodge entirely. Organizations like Microsoft and Nike have recognized this crisis, and the solution isn't better feedback forms or annual review tweaks. It requires reimagining feedback entirely: transforming it from a fear-inducing ordeal into something that actually helps people thrive. When someone says "I have feedback for you," your amygdala-the primitive alarm system-floods your body with stress hormones. Blood rushes to your limbs preparing you to run. Your vision narrows. Your thinking brain goes offline. This made sense when facing actual predators, but today's threats are psychological, not physical. What truly terrifies us isn't the feedback itself but the fear of rejection, isolation, and losing our place in the group.

    2

    How We Ruined Feedback and Why Our Brains Make It Worse

    3

    The Surprising Power of Getting Feedback Right and Shifting Mindsets

    4

    Redefining Feedback as a Tool for Growth

    5

    Building Trust Through Fairness, Focus, and Frequency

    6

    Practical Tools for Feedback Conversations and Embracing Different Roles

    7

    Creating a World Where Feedback Helps