
Discover the ultimate survival guide for new managers from Georgetown professor Rachel Pacheco. "Bringing Up the Boss" offers practical templates and empathy-driven strategies that transform command-and-control leaders into effective team builders. Why are Amazon managers calling it their secret weapon for building trust in today's complex workplace?
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Picture this: You've just been promoted to manager after excelling as an individual contributor. You're handed new responsibilities with little guidance beyond a congratulatory handshake. This scenario creates what Rachel Pacheco calls "accidental managers" - talented professionals thrust into leadership without proper preparation. The transition from doing the work to leading others doing the work represents one of the most challenging professional pivots many of us will face. Why? Because the skills that made you successful as an individual rarely translate to management success. Technical brilliance doesn't automatically confer people skills, and subject matter expertise doesn't teach you how to motivate a diverse team. Management isn't an innate talent but a learned skill requiring deliberate practice. Just as you wouldn't expect someone to excel at playing piano without lessons and practice, why do we expect new managers to thrive without proper training? The good news is that effective management follows learnable patterns. By mastering fundamental principles like setting clear expectations, delivering structured feedback, and understanding individual motivations, anyone can develop into an exceptional leader. The journey begins with acknowledging that management excellence requires as much intentional development as any technical skill you've mastered in your career.