They Ask You Answer book cover

They Ask You Answer by Marcus Sheridan Summary

They Ask You Answer
Marcus Sheridan
4.22 (1882 Reviews)
Business
Entrepreneurship
Communication skill
概述
核心要点
作者
常见问题

Overview of They Ask You Answer

Revolutionizing marketing through radical honesty, "They Ask, You Answer" transformed River Pools from near-bankruptcy to a 26-location national brand. What if addressing customer questions - even uncomfortable ones - could generate $8 million in revenue like one B2B company discovered?

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核心要点

1

Transform Your Business by Answering What Customers Really Want to Know

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When Marcus Sheridan's fiberglass pool company faced bankruptcy during the 2008 recession, he discovered something that would not only save his business but revolutionize it. Customers weren't making buying decisions based on traditional marketing anymore-they were researching extensively online before contacting companies. This revelation led to a deceptively simple approach: answer every question customers ask, honestly and thoroughly. By creating an article addressing fiberglass pool pricing, Sheridan generated over $6 million in sales-literally saving his business. The New York Times later featured this approach with the headline: "A Revolutionary Marketing Strategy: Answer Customers' Questions"-highlighting how something so fundamentally simple could transform modern business. Modern consumers make approximately 70% of their buying decision before ever speaking with a company representative-a dramatic shift from just a decade ago. Yet most businesses continue operating with outdated models that prioritize sales departments over marketing efforts. The internet has democratized information access, transferring power from salespeople to consumers. Where buyers once relied on sales representatives for product details, they now expect comprehensive answers online before initiating contact. Companies resisting this change often hide behind the "we're different" phenomenon-the universal belief that their business is uniquely exempt from these trends. In reality, all businesses fundamentally operate on the same currency: consumer trust. The organizations thriving today have recognized that becoming the most trusted voice in their industry creates the ultimate competitive advantage. This requires abandoning "ostrich marketing" and embracing radical transparency that addresses every customer concern, even when uncomfortable.

2

The Big 5: Content Topics That Drive Revenue and Build Trust

3

Assignment Selling: Turning Content Into Your Best Salesperson

4

Building a Culture of Content: Essential Elements for Success

5

The Visual Revolution: Embracing Video as Essential Media

6

The Transformation Timeline and Real-World Results

7

The Only Question That Matters: Can You Afford Not To?

探索你的学习方式
《They Ask You Answer》不仅仅是一本书——它是Business领域的大师课。为了帮助你以最适合的方式吸收书中精华,我们提供五种独特的学习模式。无论你是深度思考者、快速学习者还是故事爱好者,总有一种模式适合你。

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likes
117

"Perfect balance between learning and entertainment. Finished ‘Thinking, Fast and Slow’ on my commute this week."

@Raaaaaachelw
platform
star
star
star
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"Crazy how much I learned while walking the dog. BeFreed = small habits → big gains."

@Matt, YC alum
platform
comments
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"Reading used to feel like a chore. Now it’s just part of my lifestyle."

@Erin, Investment Banking Associate , NYC
platform
comments
254
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"Feels effortless compared to reading. I’ve finished 6 books this month already."

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@Moemenn
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"I never knew where to start with nonfiction—BeFreed’s book lists turned into podcasts gave me a clear path."

@Chloe, Solo founder, LA
platform
comments
12
likes
117

"Perfect balance between learning and entertainment. Finished ‘Thinking, Fast and Slow’ on my commute this week."

@Raaaaaachelw
platform
star
star
star
star
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"Crazy how much I learned while walking the dog. BeFreed = small habits → big gains."

@Matt, YC alum
platform
comments
12
likes
108

"Reading used to feel like a chore. Now it’s just part of my lifestyle."

@Erin, Investment Banking Associate , NYC
platform
comments
254
likes
17

"Feels effortless compared to reading. I’ve finished 6 books this month already."

@djmikemoore
platform
star
star
star
star
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"BeFreed turned my guilty doomscrolling into something that feels productive and inspiring."

@Pitiful
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96
likes
4.5K

"BeFreed turned my commute into learning time. 20-min podcasts are perfect for finishing books I never had time for."

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@OojasSalunke
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"The themed book list podcasts help me connect ideas across authors—like a guided audio journey."

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