
Revolutionizing marketing through radical honesty, "They Ask, You Answer" transformed River Pools from near-bankruptcy to a 26-location national brand. What if addressing customer questions - even uncomfortable ones - could generate $8 million in revenue like one B2B company discovered?
通过作者的声音感受这本书
将知识转化为引人入胜、富含实例的见解
快速捕捉核心观点,高效学习
以有趣互动的方式享受这本书
When Marcus Sheridan's fiberglass pool company faced bankruptcy during the 2008 recession, he discovered something that would not only save his business but revolutionize it. Customers weren't making buying decisions based on traditional marketing anymore-they were researching extensively online before contacting companies. This revelation led to a deceptively simple approach: answer every question customers ask, honestly and thoroughly. By creating an article addressing fiberglass pool pricing, Sheridan generated over $6 million in sales-literally saving his business. The New York Times later featured this approach with the headline: "A Revolutionary Marketing Strategy: Answer Customers' Questions"-highlighting how something so fundamentally simple could transform modern business. Modern consumers make approximately 70% of their buying decision before ever speaking with a company representative-a dramatic shift from just a decade ago. Yet most businesses continue operating with outdated models that prioritize sales departments over marketing efforts. The internet has democratized information access, transferring power from salespeople to consumers. Where buyers once relied on sales representatives for product details, they now expect comprehensive answers online before initiating contact. Companies resisting this change often hide behind the "we're different" phenomenon-the universal belief that their business is uniquely exempt from these trends. In reality, all businesses fundamentally operate on the same currency: consumer trust. The organizations thriving today have recognized that becoming the most trusted voice in their industry creates the ultimate competitive advantage. This requires abandoning "ostrich marketing" and embracing radical transparency that addresses every customer concern, even when uncomfortable.
将《They Ask You Answer》的核心观点拆解为易于理解的要点,了解创新团队如何创造、协作和成长。
将《They Ask You Answer》提炼为快速记忆要点,突出坦诚、团队合作和创造力的关键原则。

通过生动的故事体验《They Ask You Answer》,将创新经验转化为令人难忘且可应用的精彩时刻。
随心提问,选择声音,共同创造真正与你产生共鸣的见解。

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