
The ultimate trust-building toolkit that revolutionized business relationships. Endorsed by industry titans like Deloitte's former CEO Jim Quigley, this 2011 guide transformed how Accenture and CSC approach client interactions. What's the one trust skill most professionals dangerously lack?
通过作者的声音感受这本书
将知识转化为引人入胜、富含实例的见解
快速捕捉核心观点,高效学习
以有趣互动的方式享受这本书
A consultant loses a $40 million client despite delivering superior returns and having deeper expertise than any competitor. A technically brilliant engineer watches less qualified colleagues get promoted. A salesperson with the best product consistently loses to companies offering inferior solutions. What's the common thread? They all missed something fundamental that has nothing to do with competence. Trust has become the ultimate business differentiator, yet most professionals have never been taught how it actually works. We invest years mastering technical skills while ignoring the paradoxical truth that drives all meaningful business relationships: the best way to win is to stop trying to win. This isn't motivational fluff-high-trust companies outperform low-trust ones by 286% in total shareholder returns. The firm that won that $40 million client didn't have better credentials. They simply took time to understand the client's concerns rather than defending their expertise. That single shift made all the difference.
将《The Trusted Advisor Fieldbook》的核心观点拆解为易于理解的要点,了解创新团队如何创造、协作和成长。
将《The Trusted Advisor Fieldbook》提炼为快速记忆要点,突出坦诚、团队合作和创造力的关键原则。

通过生动的故事体验《The Trusted Advisor Fieldbook》,将创新经验转化为令人难忘且可应用的精彩时刻。
随心提问,选择声音,共同创造真正与你产生共鸣的见解。

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