
Why do some moments stick forever while others fade? Stanford professor Chip Heath's 4.1-star bestseller reveals how to engineer unforgettable experiences through Elevation, Insight, Pride, and Connection. Praised for translating complex psychology into dinner-conversation brilliance that transforms businesses, classrooms, and families alike.
通过作者的声音感受这本书
将知识转化为引人入胜、富含实例的见解
快速捕捉核心观点,高效学习
以有趣互动的方式享受这本书
Why do we remember certain experiences vividly while others fade into oblivion? Think about your most treasured memories-perhaps a teacher who believed in you when others didn't, or an unexpected gesture that touched your heart. These defining moments aren't random accidents-they're opportunities for intentional creation. Our brains don't record life as a continuous stream but instead bookmark "flagship moments"-the peaks, pits, and transitions that shape our stories. Understanding this psychological quirk gives us tremendous power: we can deliberately craft experiences that transform ordinary interactions into extraordinary memories. Our memory doesn't work like a video recorder-it follows what psychologist Daniel Kahneman calls the "peak-end rule." We judge experiences primarily by their most intense point and how they end, often ignoring duration entirely. This explains why Disney visitors might remember Space Mountain and buying mouse ears while forgetting hours spent waiting in lines. In one fascinating experiment, 69% of participants actually preferred a longer painful experience simply because it ended more comfortably. This psychological principle explains why the modest Magic Castle Hotel in Los Angeles consistently outranks luxury competitors. Their "Popsicle Hotline" (a red poolside phone delivering free popsicles), complimentary snacks, and laundry returned wrapped with lavender sprigs create memorable peaks that overshadow any shortcomings. These defining moments contain one or more of four elements: elevation (rising above ordinary experiences), insight (rewiring our understanding), pride (capturing us at our best), and connection (strengthening bonds with others).
将《The Power of Moments》的核心观点拆解为易于理解的要点,了解创新团队如何创造、协作和成长。
将《The Power of Moments》提炼为快速记忆要点,突出坦诚、团队合作和创造力的关键原则。

通过生动的故事体验《The Power of Moments》,将创新经验转化为令人难忘且可应用的精彩时刻。
随心提问,选择声音,共同创造真正与你产生共鸣的见解。

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