Rocket book cover

Rocket by Michael J. Silverstein Summary

Rocket
Michael J. Silverstein
3.32 (53 Reviews)
Business
Entrepreneurship
Leadership
概述
核心要点
作者
常见问题

Overview of Rocket

"Rocket" reveals how Victoria's Secret skyrocketed from $2B to $8B by understanding women wanted sexy yet comfortable underwear. Could your business unlock the "2/20/80 Rule" where loyal customers generate 8x more revenue through word-of-mouth? Discover the growth secrets of today's billion-dollar brands.

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核心要点

1

The Hidden Mathematics of Brand Immortality

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In a marketplace where 90% of new products fail within a year, certain brands defy gravity and soar to stratospheric heights. What separates these "rocket" brands from the rest? It's not just clever marketing or superior quality-it's their ability to transform ordinary customers into passionate apostles. At the core of this phenomenon lies a revolutionary insight: just 2% of customers contribute 20% of sales and drive 80% of volume through recommendations, delivering over 150% of profitability. This isn't just marketing theory-it's the mathematical foundation for brand immortality that has made Michael Silverstein's work required reading at Harvard Business School and a favorite among successful entrepreneurs like Sara Blakely (Spanx) and Kevin Plank (Under Armour). The mathematics are startlingly clear: one truly loyal customer can generate eight times their consumption through word-of-mouth. This "apostle effect" creates exponential growth that conventional marketing simply cannot match. Take Victoria's Secret, which transformed from a struggling business where women only wore their products on weekends to a global powerhouse where customers proudly wear their products nearly every day. These emotional connections create a virtuous cycle where customers eagerly share their experiences, becoming an unpaid sales force more effective than any advertising campaign.

2

Show, Don't Ask: The Futility of Traditional Market Research

3

The Billion-Dollar Value of Your Best Customers

4

Criticism as Gift: Transforming Complaints into Growth

5

The Visual Language of Successful Brands

6

When Employees Become True Believers

7

The Unstable Nature of Brand Relationships

探索你的学习方式
《Rocket》不仅仅是一本书——它是Business领域的大师课。为了帮助你以最适合的方式吸收书中精华,我们提供五种独特的学习模式。无论你是深度思考者、快速学习者还是故事爱好者,总有一种模式适合你。

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闪卡模式 - 《Rocket》精华:8条核心见解

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《Rocket》精华:8条核心见解

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趣味模式 - 《Rocket》的启示 - 23分钟故事

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"Reading used to feel like a chore. Now it’s just part of my lifestyle."

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"The themed book list podcasts help me connect ideas across authors—like a guided audio journey."

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"Perfect balance between learning and entertainment. Finished ‘Thinking, Fast and Slow’ on my commute this week."

@Raaaaaachelw
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"Crazy how much I learned while walking the dog. BeFreed = small habits → big gains."

@Matt, YC alum
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comments
12
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108

"Reading used to feel like a chore. Now it’s just part of my lifestyle."

@Erin, Investment Banking Associate , NYC
platform
comments
254
likes
17

"Feels effortless compared to reading. I’ve finished 6 books this month already."

@djmikemoore
platform
star
star
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star
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"BeFreed turned my guilty doomscrolling into something that feels productive and inspiring."

@Pitiful
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96
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