Start at the End book cover

Start at the End by Matt Wallaert Summary

Start at the End
Matt Wallaert
3.8 (423 Reviews)
Business
Entrepreneurship
Psychology
개요
핵심 요점
저자
자주 묻는 질문

Overview of Start at the End

Matt Wallaert's "Start at the End" revolutionizes product design by focusing on behavioral outcomes first. Using his Intervention Design Process - showcased through Apple's iPhone and Flamin' Hot Cheetos success stories - this behavioral scientist reveals why most innovations fail: they forget to ask "what behavior are we changing?"

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핵심 내용

1

Designing Your Future Through Behavior Change

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Ever wondered why we know what we should do but fail to follow through? The answer lies in understanding behavior change as a science rather than an art. Instead of starting with solutions, we need to begin with the end in mind - the specific behavior we want to create - and work backward. This approach flips traditional product development upside down by examining actual human behavior before crafting solutions. When Microsoft's Bing team wanted to increase student searches, they discovered teachers' concerns about inappropriate content were the primary barrier, not student motivation. By addressing these specific concerns through a specialized version with locked SafeSearch and no ads, school-based searches increased by 40%. "When [population] wants to [motivation], and they [limitations], they will [behavior] (as measured by [data])." This simple formula creates accountability by forcing clarity about who we're targeting, why they would act, what conditions must exist, what action we want, and how we'll measure success. Consider Microsoft's revolutionary vision: "a computer on every desk running Microsoft software." While groundbreaking, it focused on ownership rather than meaningful usage, leading Microsoft to prioritize sales over user experience. When Google Docs emerged with a usage-focused approach, Microsoft had to pivot dramatically to Office 365. Effective behavioral statements should be bold rather than timid - Uber didn't aim for people to "sometimes" use their service but to make it the default choice for all point-to-point travel.

2

Understanding the Forces That Shape Our Behavior

3

From Understanding to Effective Interventions

4

Testing and Scaling What Works

5

The Ethics of Changing Behavior

6

Leveraging Identity for Lasting Change

나만의 학습 방법 탐색하기
Start at the End은 단순한 책이 아닙니다 — Business의 마스터클래스입니다. 당신에게 가장 잘 맞는 방식으로 교훈을 흡수할 수 있도록 5가지 고유한 학습 모드를 제공합니다. 깊이 생각하는 사람이든, 빠른 학습자이든, 이야기를 좋아하는 사람이든, 당신의 스타일에 맞는 모드가 있습니다.

빠른 요약 모드 - Start at the End 요약을 9분 만에 읽거나 듣기

빠른 요약
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Start at the End 요약 - 9분

Start at the End의 핵심 아이디어를 이해하기 쉬운 포인트로 분해하여 혁신적인 팀이 어떻게 창조하고, 협력하고, 성장하는지 이해합니다.

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플래시 카드 모드 - Start at the End에서 엄선한 8가지 핵심 인사이트

플래시 카드
플래시 카드
Start at the End에서 엄선한 8가지 핵심 인사이트

Start at the End을 빠른 기억 단서로 압축하여 솔직함, 팀워크, 창의적 회복력의 핵심 원칙을 강조합니다.

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재미있게 모드 - Start at the End의 교훈을 26분 스토리로

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Start at the End의 교훈을 26분 스토리로

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@Erin, Investment Banking Associate , NYC
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