Chris Voss author photo
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Chris Voss

출생: November 28, 1957 – Mount Pleasant, Iowa, United States

Chris Voss is a former FBI hostage negotiator and author focused on negotiation, communication, and high-stakes decision-making. He co-wrote the bestselling book Never Split the Difference and founded The Black Swan Group, bringing crisis-negotiation techniques into business and everyday life through widely taught methods and executive training.

전기 및 작가의 여정

Chris Voss did not arrive at authorship through a conventional literary route. Born in Mt. Pleasant, Iowa, he studied at Iowa State University and later earned a master’s in public administration from Harvard’s John F. Kennedy School of Government. He then built a 24-year FBI career that took him from SWAT and crisis work to the bureau’s lead crisis negotiator in New York and, ultimately, its lead international kidnapping negotiator. He also served as the FBI’s hostage-negotiation representative to the National Security Council’s Hostage Working Group and represented the United States at G8-sponsored conferences on kidnapping. ((https://www.masterclass.com/articles/chris-voss))

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명언

quote
You know, successful negotiation is not about getting to yes, it's about mastering no and understanding what the path to an agreement is
-Big Think: No Is Greater Than Yes
quote
How am I supposed to do that?
-Methods of Persuasion
quote
The secret to gaining the upper hand in a negotiation is to give the other party the illusion of control
-4 Steps to Gaining the Upper Hand in a Negotiation
quote
The most dangerous negotiation is the one you don’t know you’re in
-The #1 Tactic For Negotiating With Someone More Powerful Than You
quote
Naming negative emotions defuses them more effectively than anything else
-Negotiation Tactics: 3 Ways to Avoid Taking Yourself Hostage
quote
One of the reasons why we exercise tactical empathy is because we want the other side to see us fairly
-Forced Empathy
quote
People feel safe and protected when they say ‘no,’
-Chris Voss Quotes
quote
It makes the other side see you, and see you as a person
-The Chris Price

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Master Strategic Negotiation & Behavioral Sci

Master Strategic Negotiation & Behavioral Sci

학습 계획

Master Strategic Negotiation & Behavioral Sci

In today’s competitive landscape, technical skill alone is insufficient without the ability to influence others and navigate complex human dynamics. This learning plan is essential for leaders, sales professionals, and entrepreneurs who want to leverage behavioral science to gain a decisive edge in high-stakes negotiations.

3 h 25 m4 섹션
Negotiating

Negotiating

학습 계획

Negotiating

Effective negotiation is a critical skill for leaders and professionals looking to drive value and resolve conflict. This plan is ideal for anyone seeking to move beyond basic bargaining into advanced psychological mastery and strategic deal-making.

2 h 59 m4 섹션
Sales & Negotiations Pro

Sales & Negotiations Pro

학습 계획

Sales & Negotiations Pro

This learning plan is essential for anyone looking to excel in sales, business development, or client-facing roles where influence and negotiation determine success. Whether you're a sales professional aiming to close more deals, an entrepreneur needing to sell your vision, or a manager seeking to enhance persuasion skills, this comprehensive program builds both foundational and advanced capabilities that directly impact your bottom line.

2 h 4 m4 섹션
Communications and negotiation

Communications and negotiation

학습 계획

Communications and negotiation

Effective communication and negotiation are the most critical soft skills for professional advancement and conflict resolution. This plan is designed for leaders and professionals who need to influence others, navigate high-stakes discussions, and build lasting partnerships.

2 h 52 m4 섹션
Navigate High-Stakes Conversations

Navigate High-Stakes Conversations

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Navigate High-Stakes Conversations

High-stakes conversations shape our professional success and personal relationships, yet most people lack the skills to navigate them effectively. This learning plan equips professionals and individuals with evidence-based techniques to transform challenging interactions into opportunities for connection, influence, and positive outcomes.

2 h 11 m4 섹션
Master Persuasion, Psychology & Self-Control

Master Persuasion, Psychology & Self-Control

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Master Persuasion, Psychology & Self-Control

This plan bridges the gap between understanding others and mastering yourself by combining behavioral science with practical discipline. It is ideal for leaders, professionals, and individuals seeking to improve their emotional intelligence and decision-making framework.

2 h 43 m4 섹션
Master Influence, Dark Tactics & Defense

Master Influence, Dark Tactics & Defense

학습 계획

Master Influence, Dark Tactics & Defense

This curriculum is essential for professionals and leaders who need to navigate complex social dynamics and protect themselves from bad-faith actors. It bridges the gap between ethical persuasion and defensive psychology, making it ideal for anyone looking to master high-stakes communication and personal autonomy.

3 h 21 m4 섹션
How to persuade people

How to persuade people

학습 계획

How to persuade people

In an interconnected world, the ability to move others is the ultimate competitive advantage for leaders and professionals. This plan is ideal for anyone looking to bridge the gap between simple communication and high-impact influence through psychological insight and strategic negotiation.

3 h 1 m4 섹션

커뮤니티 의견

"Chris Voss is a 24-year veteran of the FBI, who retired as the bureau’s lead international kidnapping negotiator"

Forbes ((

"Chris Voss is a master negotiator"

Entrepreneur ((

"For much of his career Chris Voss has been at the forefront of negotiation technique"

Talks at Google ((

"Behind the Brand With Chris Voss, Negotiation Boss"

Inc. ((

"Not for Chris Voss. He’s trained in the art of getting what he wants—and absolutely nothing less"

Fortune ((

"Who better to learn from than Chris Voss, whose skills have saved lives and averted disaster?"

Daily Mail ((

"Former FBI hostage negotiator Chris Voss knows a thing or two about talking his way out of any situation"

CNBC ((

"Former FBI hostage negotiator Chris Voss has few equals when it comes to high-stakes negotiations"

Joe Navarro ((

"Chris Voss was an FBI agent for 24 years and the agency’s lead international kidnapping negotiator from 2003 to 2007"

The Washington Post ((

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@Erin, Investment Banking Associate , NYC
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