What is *Thanks for the Feedback* by Douglas Stone about?

*Thanks for the Feedback* explores the challenges of receiving feedback and provides strategies to process evaluations, coaching, and criticism constructively. It combines neuroscience, psychology, and practical frameworks to help readers navigate feedback in professional and personal contexts, emphasizing the receiver’s role in interpreting and acting on input.

Who should read *Thanks for the Feedback*?

Professionals, managers, and individuals seeking to improve communication, leadership, or personal relationships will benefit. It’s particularly valuable for those in roles requiring frequent feedback exchanges (e.g., HR, coaching) or anyone struggling with defensiveness or misinterpretation of critiques.

Is *Thanks for the Feedback* worth reading?

Yes—it’s a New York Times bestseller praised for reshaping how feedback is received. The science-backed strategies and relatable examples make it essential for workplace dynamics, conflict resolution, and personal growth. Its focus on receiver education fills a gap missed by most feedback literature.

What are the three types of feedback described in the book?

The authors categorize feedback into: - **Appreciation** (motivational recognition) - **Coaching** (skill development) - **Evaluation** (performance assessment) Misalignment between the giver’s intent and receiver’s perception often causes conflict.

How does *Thanks for the Feedback* address emotional reactions to criticism?

It identifies three “feedback triggers”: 1. **Truth triggers** (disputing feedback’s accuracy) 2. **Relationship triggers** (distrusting the giver) 3. **Identity triggers** (threats to self-image) The book offers tools to separate emotions from insights.

What framework does the book recommend for receiving feedback effectively?

Key steps include: - Clarifying the feedback’s purpose (appreciation, coaching, or evaluation) - Distinguishing between “what happened” and “feelings” - Separating the feedback’s value from its delivery flaws

What is a key quote from *Thanks for the Feedback*?

“Feedback is not just what happens to you—it’s how you make sense of it.” This underscores the book’s thesis that receivers control how they interpret and act on input, even when poorly delivered.

How can *Thanks for the Feedback* help in workplace settings?

It provides tactics for managers to reduce defensiveness during reviews, helps teams normalize constructive criticism, and teaches employees to extract actionable insights from ambiguous feedback (e.g., “You need to be more proactive”).

フィードバックの技術 ― メンターがいなくても、自分を成長させる「受け取り方」のレッスン

フィードバックを上手に受け取るための科学と技術

ダグラス・ストーン

4.06(9541 Reviews)

『フィードバックの技術 ― メンターがいなくても、自分を成長させる「受け取り方」のレッスン』の概要

『Thanks for the Feedback（フィードバックの技術）』において、ストーンとヒーンは批判の受け止め方に革命を起こしました。このニューヨーク・タイムズ紙のベストセラーは、企業文化と個人の人間関係の両方を一変させました。アダム・グラントが「人生を変える可能性がある」と評した通り、より高い自己認識とより強い絆を求めるすべての人にとって、本書が必読書となったのも不思議ではありません。

語り方を選ぶ

1冊の本。さまざまな聴き方。

フィードバックの技術 ― メンターがいなくても、自分を成長させる「受け取り方」のレッスンの同じアイデアを、あなたに合う声・深さ・ペースで学べます。いつでも切り替えられます。

第1章

The Art of Receiving Feedback: A Transformational Journey

Have you ever felt your heart race and defenses rise when someone offers you criticism? You're not alone. In a world where we receive constant assessment-from school grades to job reviews, dating apps to social media likes-feedback is unavoidable. Yet despite the 825 million work hours spent annually on performance reviews alone, most of us still struggle to hear what others have to say about us. Douglas Stone and Sheila Heen's groundbreaking work flips the traditional script by focusing not on how to give better feedback, but on how to receive it more effectively. The book has become a favorite among leaders at organizations like Google and the Gates Foundation, who recognize that the real leverage in feedback isn't in the giving-it's in the receiving. As Bill Gates himself noted, this approach transforms feedback from something we endure into fuel for growth and deeper relationships.

第2章

Why Feedback Is So Hard: The Three Triggers

When someone offers feedback, our reaction often has little to do with the content and everything to do with how it triggers us emotionally. Understanding these triggers is the first step toward managing our responses and extracting value from even the most difficult feedback conversations. Truth triggers occur when we believe the feedback is simply wrong or unfair. "I don't micromanage!" we protest, certain the criticism misses the mark. This trigger stems from our conviction that the giver doesn't have their facts straight or doesn't understand the context. We become so focused on proving them wrong that we miss potential insights. Relationship triggers shift our focus from the feedback itself to the person delivering it. "Who are you to criticize my parenting when you don't even have kids?" The relationship becomes the issue, not the feedback. We question their credibility, motives, or timing, using these concerns to dismiss what might be valuable input. Identity triggers are perhaps the most destabilizing, as they threaten our very sense of who we are. When feedback suggests we're not as competent, caring, or ethical as we believe ourselves to be, it can send us into an emotional tailspin. "If I'm not good at this core aspect of my job, then who am I?" These triggers can leave us feeling overwhelmed, ashamed, or disoriented. What makes these triggers so challenging is that they operate below the surface of our awareness. We don't think, "I'm having an identity trigger right now." Instead, we simply feel the feedback is wrong, the giver is problematic, or we're suddenly questioning everything about ourselves. By recognizing these patterns, we gain the power to respond more productively. Consider Kip, who prided himself on being unbiased in hiring. When his colleague Nancy suggested he treated nontraditional candidates differently in interviews, his immediate reaction was dismissal-a classic truth trigger. Only by asking clarifying questions did he discover that his animated interviewing style actually gave these candidates less space to make their case, undermining his own intentions. His blind spot was revealed not because the feedback was wrong, but because he initially couldn't see what Nancy saw. The path to growth begins with recognizing which triggers are activated when we receive feedback. Only then can we move beyond our defensive reactions to engage with what might be valuable-even when it's painful to hear.

聴きながら、すべての言葉を目で追えます

『フィードバックの技術 ― メンターがいなくても、自分を成長させる「受け取り方」のレッスン』の一語一語が音声に合わせてリアルタイムでハイライトされ、自然に読み進められます。

第3章

The Three Types of Feedback: Appreciation, Coaching, and Evaluation

Not all feedback serves the same purpose, yet we often treat it as if it does. This confusion leads to crossed wires and missed opportunities. Understanding the distinct types of feedback helps us recognize what we're receiving and what we actually need. Appreciation says "I see you" and "you matter." It satisfies our fundamental human need for recognition and connection. When people complain about not getting enough feedback, they often mean they want more appreciation-acknowledgment that someone notices and values their efforts. Like a plant needs sunlight, we need appreciation to thrive. Without it, relationships develop what might be called "Mutual Appreciation Deficit Disorder," where both parties feel unrecognized and undervalued. Coaching aims to help you improve, grow, or change. It might address skill development ("here's how to analyze that market") or relationship issues ("when you interrupt me, I feel dismissed"). Coaching is future-focused and improvement-oriented. It assumes you can change and provides guidance on how to do so. Evaluation tells you where you stand against expectations or others. It provides assessment, ranking, or rating: "You're meeting expectations," "You're our top salesperson," or "Your performance is below standard." Evaluations align expectations, clarify consequences, and inform decisions. What makes them difficult is the layer of judgment that often accompanies the assessment. We need all three types, but problems arise when what we want doesn't match what we're given. Consider Donald, a law firm partner who misses the mark with three different employees: His assistant April wants appreciation for her long hours but gets coaching on time management; first-year lawyer Cody seeks coaching to improve but receives evaluation about his standing; and senior associate Evelyn needs clear evaluation about her partnership prospects but gets vague appreciation instead. Despite Donald's good intentions, everyone walks away frustrated. Another complication: all coaching contains implicit evaluation. When someone says, "Here's how you could improve your presentation skills," they're also suggesting "your current presentation skills aren't as good as they could be." This explains why the same baseball coaching from a father is received enthusiastically by one twin daughter while the other storms off in tears-one hears the helpful advice while the other hears only judgment. To avoid these misalignments, be explicit about the purpose of feedback conversations. When giving feedback, check in: "I'm intending to give coaching-is that what you need?" When receiving, be direct about what would help most: "I appreciate your coaching, but first I need to know if I'm doing all right overall." This simple clarification can transform feedback exchanges from frustrating to fulfilling.

第4章

Understanding Before Judging: The Path to Better Feedback

When receiving feedback, our first instinct is to judge its validity-what's wrong with this feedback? Holly, a public defender, dismisses her supervisor Irwin's advice about getting "too enmeshed" with clients because she believes caring deeply is essential to her work. But this wrong-spotting tendency, while natural, defeats learning. The problem begins with how feedback arrives: in vague, generic labels like "be more proactive" or "maintain professional distance" that contain little actual content. When Irwin told Holly she was "too enmeshed," she assumed he meant she should care less. But he actually meant something specific: stop giving clients money and establish clearer boundaries to maintain professional credibility. Labels serve as general topic indicators but aren't the actual feedback. This misunderstanding happens because givers and receivers interpret labels differently. When givers use labels, they're seeing a detailed mental movie of the behavior they're describing, but receivers only hear vague words. This leads to mismatches, like when Nicholas interpreted his boss's advice to be "more assertive" as pushing customers aggressively, while she meant being more energetic and engaged. To understand feedback better, we must first learn to spot labels. Once identified, resist the temptation to fill in your own meaning. When someone says "be more affectionate," don't assume you know what they mean-it could be anything from holding hands in public to saying "I love you" more often. Feedback has both a past component ("here's what I noticed") and a future component ("here's what you need to do"). To clarify feedback, we need to understand both where it's coming from and where it's going. This means asking questions to uncover: 1. The specific observations that led to the feedback 2. How the giver interpreted those observations 3. What specific actions they're recommending 4. What consequences or expectations are attached Instead of using our own views to dismiss the giver's feedback as wrong (or vice versa), we need to understand why we see things differently. The shift moves from "that's wrong" to "tell me more-let's figure out why we see this differently." Two key factors explain these differences: we have different data, and we interpret that data differently. We observe different data because of our different roles, positions, experiences, and sensitivities. Even when exposed to the same environment, we notice different things based on our backgrounds and interests. Our biases also significantly influence what data we collect-when someone likes you, they'll actively notice your strengths and dismiss your mistakes as exceptions. When friction develops, the opposite happens. Even when looking at identical data, people can interpret it completely differently. When Janie complains that Ripley isn't helping keep the house clean, they're seeing the same messy house but interpreting it differently. Janie sees clutter as chaos and failure, feeling stretched too thin and ashamed. Ripley sees the same clutter as evidence of a rich family life bursting with energy and joy. By focusing on understanding rather than judgment, we transform feedback conversations from debates about who's right to explorations of how we see things differently. This shift doesn't require agreement, but it does require curiosity-and it's the foundation for extracting value from even the most challenging feedback.

『フィードバックの技術 ― メンターがいなくても、自分を成長させる「受け取り方」のレッスン』をもっと深く楽しむ

毎日の新しい気づきを10万件以上のレッスンから
言葉をハイライトして音声と同期
ライブラリを保存して、どの端末からでも利用

第5章

Blind Spots: What Others See That We Cannot

We all have blind spots-things obvious to others but invisible to us. Our behavior is largely invisible to us but clearly visible to others. Three key blind spots affect how we're perceived: our "leaky face" (facial expressions visible to everyone except ourselves), our "leaky tone" (voice tone that conveys meaning we don't hear ourselves), and our "leaky patterns" (recurring behaviors obvious to others but not to us). Our faces communicate tremendous information through expressions, yet we can't see our own faces in action. While humans evolved exceptional ability to read others' facial expressions-a skill developed over hundreds of thousands of years to distinguish friend from foe-we remain blind to our own expressions. Tone of voice conveys substantial emotional information beyond our words. While we focus on our thoughts and intentions when speaking, our superior temporal sulcus (STS)-the brain region that processes vocal emotion-actually turns off when we speak. This explains why we're often surprised by feedback about our tone and why our recorded voice sounds unfamiliar. Even major behavioral patterns can remain invisible to us while being obvious to others. Bennett discovers his family sees him as "always on his cell phone" despite his efforts to minimize phone time. Similarly, recurring relationship patterns that friends could chart from the beginning often remain completely invisible to us until someone points them out. Beyond these inherent blind spots, three dynamics widen the gap between self-perception and others' perception: emotional math (we discount certain emotions while others count them double), situation versus character attribution (we blame circumstances while others blame our character), and impact versus intent (we judge ourselves by intentions while others judge us by impacts). When something goes wrong, we attribute our actions to situational factors while others attribute them to our character. When we're late for a call, we explain it was because we were juggling multiple tasks (situation), while others conclude we're scatterbrained (character). The third amplifier highlights how we judge ourselves by our intentions while others judge us by our impacts. This creates a fundamental disconnect in perception-we know our good intentions but others only experience our impacts. Consider Annabelle, who intends to be respectful despite internal frustration with team members who ask questions she believes they should figure out themselves. Her colleagues experience only the negative impact of her leaked contempt through facial expressions, tone, and body language. These blind-spot amplifiers create a dramatically positive self-image. Consider this revealing statistic: 37% of Americans report being workplace bullying victims, yet fewer than 1% identify as bullies. This stark disparity suggests many "bullies" are unaware of their impact. They judge themselves by intentions ("just trying to get the job done right!") while attributing others' negative reactions to hypersensitivity or context. Simply trying harder to see ourselves clearly doesn't work. When we look inward, we typically conclude we don't have blind spots and the feedback must be wrong. Instead, we need help from others who can serve as honest mirrors. Ask specifically: "What do you see me doing, or failing to do, that is getting in my own way?" This signals your desire for honesty and focuses on impacts rather than intentions.

第6章

Managing Relationship Triggers: Don't Switchtrack

When feedback triggers relationship issues, "switchtrack conversations" often result. In a scene from "Lucky Louie," Louie gives Kim red roses, she gives feedback that she doesn't like them and has told him so before, and they end up arguing. Though seemingly discussing the same topic (roses), they're actually on separate tracks: Kim is frustrated that Louie doesn't listen to her preferences, making her feel unimportant, while Louie is upset about feeling unappreciated for his gesture. This "switchtrack" dynamic involves four steps: getting feedback, experiencing a relationship trigger, changing the topic to our feelings, and talking past each other. Two key relationship triggers are: (1) what we think about the feedback giver, and (2) how we feel treated by them. We often dismiss feedback based on the giver's perceived lack of trust, credibility, or skill in delivery. The easiest target is how, when, and where feedback is offered: "Why would you say that in front of my fiance?" or "You waited until now to bring this up?" This creates a classic switchtrack where we debate the inappropriate delivery but never address the actual feedback. We also question if givers are trying to undermine us, control us, or just checking a box. We wonder if their praise is genuine or if they're saying something different behind our backs. The challenge is that intentions are invisible-locked in the giver's head where even they may not fully recognize them. Beyond what we think about feedback givers, we're also triggered by how they make us feel. Three key relationship interests commonly get snagged during feedback: our needs for appreciation, autonomy, and acceptance. We're triggered when feedback feels unbalanced against our positive contributions. Like a caretaker who's criticized for one moment of impatience after years of selfless care, or an employee who covers for a colleague only to be questioned about a minor oversight upon their return. Autonomy triggers flare when others appear to control aspects of our lives we consider our domain. Our boundaries often remain invisible until violated, when they suddenly crystallize. We're particularly sensitive about control over our attitudes, behaviors, personality, and self-expression. We struggle to take feedback from someone who doesn't seem to accept us as we are now. This creates a paradox: givers want us to change, while we want assurance it's okay if we don't. Complications arise when giver and receiver define acceptance differently-what seems like a small behavioral suggestion to one feels like a rejection of identity to the other. When relationship triggers cause reactions, the goal isn't to dismiss these issues but to recognize when two topics are on the table and address each on its merits rather than letting them become entangled. Three moves can help manage relationship triggers: 1. Spot the two topics (the original feedback and the relationship concern) 2. Give each topic its own conversation track through "signposting"-explicitly acknowledging the two separate topics 3. Listen for relationship issues lurking beneath "advice"-what sounds like tips for self-improvement might actually be expressing deeper feelings of frustration, loneliness, or worry By recognizing and managing relationship triggers, we can transform feedback conversations from frustrating switchtrack exchanges to productive discussions that address both the original feedback and the relationship concerns that arise.

聴きながら、すべての言葉を目で追えます

第7章

Understanding Relationship Systems: It's Not Just You or Me

When receiving feedback about a problem, we often face a fundamental question: who is responsible and who needs to change? While the feedback giver confidently identifies us as the source of the problem, we typically see things differently. A "system" is a set of interdependent components forming a complex whole, where each part influences others creating ripple effects. When problems occur in relationship systems, we each see only part of the problem-specifically what the other person contributes. Systems Insight Number One: Each person is part of the problem. Systems Insight Number Two: Each person sees only part of the problem (the other's contribution). To better understand relationship systems, we need to examine them from three different perspectives: One step back reveals how relationship problems often stem from the intersection of our differences, not just one person's behavior. Your need for weekend downtime conflicts with my need for engagement; your desire to empty Mom's house quickly clashes with my need to mourn. These differences create downward spirals of action and reaction, like Sandy and Gil's money conflicts where her comfort spending and his penny-pinching create mutual frustration. Two steps back shows how our roles significantly shape our interactions. "Accidental adversaries" emerge when role structures create chronic conflict, despite individuals' intentions. Role clashes arise from two sources: role confusion (unclear boundaries and responsibilities) and role clarity (inherent tensions between roles like compliance officers vs. traders, Sales vs. Legal). Three steps back includes not just the individuals involved but also other players, physical environment, timing, policies, and processes that influence behavior. When investigating workplace accidents, focusing solely on an injured worker's behavior misses the systemic factors-fatigue policies, equipment maintenance, safety training budgets, and performance incentives that contribute to the outcome. A systems perspective offers several advantages when processing feedback. It provides a more accurate picture of reality by combining multiple perspectives. It moves us away from needless judgment by helping us see conflicts as intersections of different styles rather than character flaws. And contrary to what some might fear, it enhances rather than diminishes accountability by clarifying the actual factors that caused problems. Systems thinking helps address two problematic feedback profiles: blame absorbers and blame shifters. Blame absorbers point fingers at themselves for everything, which not only creates emotional distress but obstructs learning by failing to explore the full system. Blame shifters deflect responsibility, attributing failures to external factors. While this might seem liberating, it's actually exhausting. These individuals feel constantly victimized by others' incompetence or treachery, powerless as life happens "at" them. When we don't understand the systemic nature of feedback, we often try adjusting just one component, expecting it to solve everything. Take Alice, who tells her direct report Benny to bring projects in on time and on budget, treating it as "a Benny Problem." What's unexplored is why Benny runs late-the board changing requirements, Vince failing to communicate changes promptly, and Alice not conveying clear parameters. Focusing on just one player in the system creates fixes that fail by solving short-term issues while creating long-term costs.

第8章

Cultivating a Growth Identity: The Key to Learning from Feedback

Our ability to handle feedback depends not just on how we interpret it, but on how we hold our identity. Some people develop brittle identities that shatter under criticism, while others build robust ones that treat feedback as an integral part of who they are. The good news: we can learn to hold our identity in ways that make us more resilient by making two crucial shifts: giving up simple identity labels for complexity, and moving from a fixed mindset to a growth mindset. While simple identity labels like "I'm competent" or "I'm a good person" help orient us, they create an all-or-nothing dynamic. When feedback suggests we're not "all," we hear it as being "nothing." This makes feedback threatening-it can flip our identity switch from light to darkness. When all-or-nothing identities encounter negative feedback, we face a painful choice: either exaggerate the feedback (letting it become the headline of our identity story) or deny it completely. We often toggle between these extremes, finding no stable middle ground-accepting feedback means we're "bad," rejecting it means ignoring potentially valuable information. Simple labels can't capture the complexity of who we are. You might see yourself as "fair" or "trustworthy," but life presents situations that challenge these black-and-white self-definitions. A more nuanced self-story acknowledges both what you're proud of and where you fell short, allowing you to learn even from harsh criticism without being devastated by it. Accepting certain truths about ourselves creates a grounded foundation that makes feedback less destabilizing: you will make mistakes, you have complex intentions, and you have contributed to problems. Accepting that you will make mistakes takes pressure off and allows you to learn from feedback rather than reject it. Accepting that we have mixed intentions-that we sometimes cut corners, tell half-truths, and act in self-interest-can be an enormous relief. Once you've abandoned simple labels, consider another aspect of identity: Do you view your traits and abilities as fixed and finished, or as evolving and capable of growth? Stanford professor Carol Dweck discovered this crucial distinction by studying how children respond to challenging puzzles. With a fixed mindset, every challenge becomes a referendum on your abilities. When puzzles become difficult, fixed-mindset children hear them whispering: "Not enough puzzle smarts." Growth-mindset children see the same puzzles as coaches helping them improve. It's as if they're working in a "Learning Room" while fixed-mindset kids work in a "Testing Room." Our fixed or growth assumptions profoundly affect how we see ourselves, hear feedback, and respond to it. Growth-mindset individuals are remarkably accurate in gauging their abilities, while fixed-mindset people struggle with self-assessment. Research shows fixed-mindset students focus on whether they got answers right or wrong but lose interest in learning the correct answers. Growth-mindset students listen closely to both evaluation and coaching, hungry for information that helps them improve. To shift from fixed to growth assumptions, first become aware of your tendencies. Do you live in the Testing Room or the Learning Room? Do challenges threaten your identity or offer growth opportunities? Is failure the end or just another play in an ongoing game? Experiment with changing habits or improving skills, find a coach, and try things you aren't good at. When you fail, list ways to improve next time. After receiving negative feedback or rejection, give yourself a "second score" based on how you handle the first score. While the initial evaluation may not be fully in your control, your reaction to it usually is-and in the long term, this second score often matters more. Building a "second score" identity-"I don't always succeed, but I'm good at learning from failure"-helps you face challenging life events with resilience and grace.

★★★★★

『フィードバックの技術 ― メンターがいなくても、自分を成長させる「受け取り方」のレッスン』を最後まで読み終えました

100万人以上の学習者に愛用されています

“23日間、毎日使い続けています。今では日課の一部です。”

jayallen

『フィードバックの技術 ― メンターがいなくても、自分を成長させる「受け取り方」のレッスン』の主要テーマ

receiving feedback
emotional triggers
blind spot awareness
performance evaluation
difficult conversations

『フィードバックの技術 ― メンターがいなくても、自分を成長させる「受け取り方」のレッスン』の名言

Truth triggers occur when we believe the feedback is simply wrong or unfair.
Evaluation tells you where you stand against expectations or others.
Labels serve as general topic indicators but aren't the actual feedback.
We need all three types, but problems arise when what we want doesn't match what we're given.

『フィードバックの技術 ― メンターがいなくても、自分を成長させる「受け取り方」のレッスン』の登場人物

Douglas StoneCo-author and expert on receiving feedback
Sheila HeenCo-author and expert on receiving feedback
KipCase study regarding hiring bias and blind spots
DonaldLaw firm partner used as a case study

著者について

ダグラス・ストーン（Douglas Stone）は、ベストセラー『Thanks for the Feedback: The Science and Art of Receiving Feedback Well（フィードバックの技術：批判を受け入れ、成長の糧にする科学と芸術）』の共著者であり、交渉とコミュニケーションにおける第一人者です。30年近くハーバード・ロー・スクールで講師を務める傍ら、トライアド・コンサルティング・グループ（Triad Consulting Group）を共同設立し、Google、Apple、米国国務省などの組織に対し、重要な局面における対話のアドバイスを行っています。彼の活動は、実用的な戦略と心理学的洞察を融合させ、職場のダイナミクスや人間関係の改善に焦点を当てています。

ストーンは、ニューヨーク・タイムズのベストセラーであり、企業の研修や学術カリキュラムで広く活用されている名著『Difficult Conversations: How to Discuss What Matters Most（難しい会話：最も重要なことをどう話し合うか）』の共著者でもあります。彼のフレームワークはエグゼクティブ・プログラムで教えられているほか、マサチューセッツ州最高裁判所から国際的なNGOに至るまで、幅広い機関で導入されています。

複雑な対人関係の課題を実行可能なツールへと変換することで知られるストーンの手法は、共感、明快さ、そして協力的な問題解決を重視しています。『Thanks for the Feedback』は世界中のリーダーシップ開発プログラムに組み込まれており、専門家が批判に対処し、成長を促進する助けとなっています。同書は業界のリーダーたちから高く評価され、教育から医療まで、あらゆる分野で必読書として引用されています。

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Critical Feedback: The Art of Clarity の書籍表紙

C.O.R.E. Framework for Defensive Feedback | Eamon Blackthorn

S.B.I. Method for Difficult Feedback | Eamon Blackthorn

How to Give Constructive Criticism (Without the Sandwich) | QuestWorks

5 sources

Critical Feedback: The Art of Clarity

Overcoming Your Fear of Giving Tough Feedback

Tips for Giving Feedback & Avoiding Feedback Mistakes | CCL

The High-Wire Act: Giving Feedback to Your High-Performers Without Crushing Trust

The Hidden Psychology Behind Your Most Frustrating Coaching Conversations

6 sources

Hard Feedback: The Gift of Growth

Feedback model in 7 steps | Fit for Feedback

Radical Candor Framework for Manager Feedback | Cabinet

Use Situation-Behavior-Impact (SBI)™ To Understand Intent - CCL.org

9 sources

How to Give Feedback That Lands

Why The Feedback Sandwich Is Ineffective & What to Do Instead

"Giving Feedback Without Creating Defensiveness"

5 sources

How to Give Feedback That Lands

Feedback Without Being a Pushover: Overbearing Boss Edition の書籍表紙

Responding to Feedback You Disagree With

How to Raise a Difficult Issue in a One-on-One with Your Boss

6 sources

Feedback Without Being a Pushover: Overbearing Boss Edition

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学習プラン

Kritik als Wachstumschance nutzen

Dieser Lernplan ist ideal für Fach- und Führungskräfte, die Feedback nicht mehr als Bedrohung, sondern als Hebel für Erfolg sehen wollen. Er vermittelt psychologisches Wissen und praktische Methoden, um in kritischen Situationen gelassen und konstruktiv zu bleiben.

1 h 30 m•3 セクション

学習プラン

The Science of Human Connection

In an era of digital disconnect, understanding the biological and psychological roots of interaction is essential for meaningful success. This plan is designed for professionals and leaders who want to master non-verbal cues and conflict resolution to build stronger, more resilient bonds.

1 h 36 m•4 セクション

学習プラン

Beyond Blame: Correcting the Fundamental Attribution Error

In an increasingly polarized world, understanding why we judge others unfairly is a critical leadership and social skill. This plan is ideal for managers, educators, and anyone looking to improve their emotional intelligence by mastering the psychological roots of human behavior.

1 h 15 m•3 セクション

コロンビア大学卒業生がサンフランシスコで開発

LOVED BY

1,000,000+ curious minds.

4.7

avg rating

1M+ learners

"Instead of endless scrolling, I just hit play on BeFreed. It saves me so much time."

@Moemenn

"I never knew where to start with nonfiction—BeFreed’s book lists turned into podcasts gave me a clear path."

@Chloe, Solo founder, LA

117

"Perfect balance between learning and entertainment. Finished ‘Thinking, Fast and Slow’ on my commute this week."

@Raaaaaachelw

"Crazy how much I learned while walking the dog. BeFreed = small habits → big gains."

@Matt, YC alum

108

"Reading used to feel like a chore. Now it’s just part of my lifestyle."

@Erin, Investment Banking Associate , NYC

254

"Feels effortless compared to reading. I’ve finished 6 books this month already."

@djmikemoore

"BeFreed turned my guilty doomscrolling into something that feels productive and inspiring."

@Pitiful

4.5K

"BeFreed turned my commute into learning time. 20-min podcasts are perfect for finishing books I never had time for."

@SofiaP

"BeFreed replaced my podcast queue. Imagine Spotify for books — that’s it. 🙌"

@Jaded_Falcon

201

"It is great for me to learn something from the book without reading it."

@OojasSalunke

"The themed book list podcasts help me connect ideas across authors—like a guided audio journey."

@Leo, Law Student, UPenn

483

"Makes me feel smarter every time before going to work"

@Cashflowbubu

BeFreedがウェブ上でどのように話題になっているかをもっと見る

コロンビア大学卒業生がサンフランシスコで開発

LOVED BY

1,000,000+ curious minds.

4.7

avg rating

1M+ learners

"Instead of endless scrolling, I just hit play on BeFreed. It saves me so much time."

@Moemenn

"I never knew where to start with nonfiction—BeFreed’s book lists turned into podcasts gave me a clear path."

@Chloe, Solo founder, LA

117

"Perfect balance between learning and entertainment. Finished ‘Thinking, Fast and Slow’ on my commute this week."

@Raaaaaachelw

"Crazy how much I learned while walking the dog. BeFreed = small habits → big gains."

@Matt, YC alum

108

"Reading used to feel like a chore. Now it’s just part of my lifestyle."

@Erin, Investment Banking Associate , NYC

254

"Feels effortless compared to reading. I’ve finished 6 books this month already."

@djmikemoore

"BeFreed turned my guilty doomscrolling into something that feels productive and inspiring."

@Pitiful

4.5K

"BeFreed turned my commute into learning time. 20-min podcasts are perfect for finishing books I never had time for."

@SofiaP

"BeFreed replaced my podcast queue. Imagine Spotify for books — that’s it. 🙌"

@Jaded_Falcon

201

"It is great for me to learn something from the book without reading it."

@OojasSalunke

"The themed book list podcasts help me connect ideas across authors—like a guided audio journey."

@Leo, Law Student, UPenn

483

"Makes me feel smarter every time before going to work"

@Cashflowbubu

"Instead of endless scrolling, I just hit play on BeFreed. It saves me so much time."

@Moemenn

"I never knew where to start with nonfiction—BeFreed’s book lists turned into podcasts gave me a clear path."

@Chloe, Solo founder, LA

117

"Perfect balance between learning and entertainment. Finished ‘Thinking, Fast and Slow’ on my commute this week."

@Raaaaaachelw

"Crazy how much I learned while walking the dog. BeFreed = small habits → big gains."

@Matt, YC alum

108

"Reading used to feel like a chore. Now it’s just part of my lifestyle."

@Erin, Investment Banking Associate , NYC

254

"Feels effortless compared to reading. I’ve finished 6 books this month already."

@djmikemoore

"BeFreed turned my guilty doomscrolling into something that feels productive and inspiring."

@Pitiful

4.5K

"BeFreed turned my commute into learning time. 20-min podcasts are perfect for finishing books I never had time for."

@SofiaP

"BeFreed replaced my podcast queue. Imagine Spotify for books — that’s it. 🙌"

@Jaded_Falcon

201

"It is great for me to learn something from the book without reading it."

@OojasSalunke

"The themed book list podcasts help me connect ideas across authors—like a guided audio journey."

@Leo, Law Student, UPenn

483

"Makes me feel smarter every time before going to work"

@Cashflowbubu

"Instead of endless scrolling, I just hit play on BeFreed. It saves me so much time."

@Moemenn

"I never knew where to start with nonfiction—BeFreed’s book lists turned into podcasts gave me a clear path."

@Chloe, Solo founder, LA

117

"Perfect balance between learning and entertainment. Finished ‘Thinking, Fast and Slow’ on my commute this week."

@Raaaaaachelw

"Crazy how much I learned while walking the dog. BeFreed = small habits → big gains."

@Matt, YC alum

108

"Reading used to feel like a chore. Now it’s just part of my lifestyle."

@Erin, Investment Banking Associate , NYC

254

"Feels effortless compared to reading. I’ve finished 6 books this month already."

@djmikemoore

"BeFreed turned my guilty doomscrolling into something that feels productive and inspiring."

@Pitiful

4.5K

"BeFreed turned my commute into learning time. 20-min podcasts are perfect for finishing books I never had time for."

@SofiaP

"BeFreed replaced my podcast queue. Imagine Spotify for books — that’s it. 🙌"

@Jaded_Falcon

201

"It is great for me to learn something from the book without reading it."

@OojasSalunke

"The themed book list podcasts help me connect ideas across authors—like a guided audio journey."

@Leo, Law Student, UPenn

483

"Makes me feel smarter every time before going to work"

@Cashflowbubu

BeFreedがウェブ上でどのように話題になっているかをもっと見る

今すぐ学習の旅を始めよう

第8章

フィードバックの技術 ― メンターがいなくても、自分を成長させる「受け取り方」のレッスン

概要『フィードバックの技術 ― メンターがいなくても、自分を成長させる「受け取り方」のレッスン』の概要

1冊の本。さまざまな聴き方。

The Art of Receiving Feedback: A Transformational Journey

Why Feedback Is So Hard: The Three Triggers

聴きながら、すべての言葉を目で追えます

The Three Types of Feedback: Appreciation, Coaching, and Evaluation

Understanding Before Judging: The Path to Better Feedback

『フィードバックの技術 ― メンターがいなくても、自分を成長させる「受け取り方」のレッスン』をもっと深く楽しむ

Blind Spots: What Others See That We Cannot

Managing Relationship Triggers: Don't Switchtrack

聴きながら、すべての言葉を目で追えます

Understanding Relationship Systems: It's Not Just You or Me

Cultivating a Growth Identity: The Key to Learning from Feedback

『フィードバックの技術 ― メンターがいなくても、自分を成長させる「受け取り方」のレッスン』を最後まで読み終えました

『フィードバックの技術 ― メンターがいなくても、自分を成長させる「受け取り方」のレッスン』の主要テーマ

『フィードバックの技術 ― メンターがいなくても、自分を成長させる「受け取り方」のレッスン』の名言

『フィードバックの技術 ― メンターがいなくても、自分を成長させる「受け取り方」のレッスン』の登場人物

著者について

フィードバックの技術 ― メンターがいなくても、自分を成長させる「受け取り方」のレッスンの要約をダウンロード

他のユーザーのお気に入り

この本に関するよくある質問

What is Thanks for the Feedback by Douglas Stone about?

Who should read Thanks for the Feedback?

Is Thanks for the Feedback worth reading?

What are the three types of feedback described in the book?

この学習プランの一部

Accept criticism without becoming defensive

もっと見る

1,000,000+ curious minds.

1,000,000+ curious minds.

1冊の本。さまざまな聴き方。

The Art of Receiving Feedback: A Transformational Journey

Why Feedback Is So Hard: The Three Triggers

聴きながら、すべての言葉を目で追えます

The Three Types of Feedback: Appreciation, Coaching, and Evaluation

Understanding Before Judging: The Path to Better Feedback

『フィードバックの技術 ― メンターがいなくても、自分を成長させる「受け取り方」のレッスン』をもっと深く楽しむ

Blind Spots: What Others See That We Cannot

Managing Relationship Triggers: Don't Switchtrack

聴きながら、すべての言葉を目で追えます

Understanding Relationship Systems: It's Not Just You or Me

Cultivating a Growth Identity: The Key to Learning from Feedback

『フィードバックの技術 ― メンターがいなくても、自分を成長させる「受け取り方」のレッスン』を最後まで読み終えました

他のユーザーのお気に入り

この学習プランの一部

Accept criticism without becoming defensive

もっと見る

『フィードバックの技術 ― メンターがいなくても、自分を成長させる「受け取り方」のレッスン』の概要