Jobs to Be Done book cover

Jobs to Be Done by Stephen Wunker Summary

Jobs to Be Done
Stephen Wunker
3.56 (414 Reviews)
Business
Entrepreneurship
Psychology
概要
主なポイント
著者
よくある質問

Overview of Jobs to Be Done

Discover why Nestle, Cisco, and PepsiCo executives swear by this award-winning innovation roadmap. Beyond marketing buzzwords, "Jobs to Be Done" reveals what customers truly need but never articulate. How did a fast-food chain's milkshake study revolutionize product design forever?

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重要なポイント

1

Revolutionizing Innovation Through Customer Jobs

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Ever wondered why some products become instant hits while others flop despite massive investment? The answer lies not in asking customers what they want, but understanding what they're trying to accomplish. "Jobs to be Done" reveals a revolutionary approach that transforms innovation from a creative gamble into a structured, repeatable process. Building on Clayton Christensen's groundbreaking theory, this framework explains why product failure rates exceed 50% and only 1 in 300 new products significantly impact customer behavior. Consider Uber - they didn't just create a cheaper taxi; they addressed fundamental pain points like unpredictable waits and payment hassles while satisfying emotional needs for certainty and control. By focusing on the jobs customers hire products to do, companies can consistently create offerings that genuinely resonate with people's deeper motivations rather than superficial preferences. We often define markets too narrowly by what people currently buy, asking limited questions like "How can we sell more books?" instead of understanding underlying customer needs. The Jobs framework encourages us to focus on what customers are truly trying to accomplish - both functionally and emotionally. Take Snapchat as a perfect example. Rather than competing directly with Facebook on features, they focused on emotional jobs important to millennials: sharing authentic moments without pressure for perfection and creating a space separate from parents and employers. This insight allowed them to create something truly distinctive.

2

Understanding Customer Decision Drivers

3

Navigating Stakeholder Needs and Pain Points

4

Defining Success Through Customer Eyes

5

Breaking Through Adoption Barriers

6

Rethinking Competition Beyond Industry Boundaries

7

Building a Sustainable Innovation Engine

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『Jobs to Be Done』は単なる本ではありません—Businessのマスタークラスです。あなたに最適な方法でレッスンを吸収できるよう、5つのユニークな学習モードを用意しています。深く考える人も、素早く学ぶ人も、物語が好きな人も、あなたのスタイルに合ったモードがあります。

クイックサマリーモード - 『Jobs to Be Done』の要約を9分で読む・聴く

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クイックサマリー
『Jobs to Be Done』を9分で要約

『Jobs to Be Done』の核心的なアイデアを分かりやすいポイントに分解し、革新的なチームがどのように創造、協力、成長するかを理解します。

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フラッシュカードモード - 『Jobs to Be Done』から厳選した8の洞察

フラッシュカード
フラッシュカード
『Jobs to Be Done』から厳選した8の洞察

『Jobs to Be Done』を素早い記憶のヒントに凝縮し、率直さ、チームワーク、創造的な回復力の主要原則を強調します。

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エンタメモード - 『Jobs to Be Done』のレッスンを23分のストーリーで

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『Jobs to Be Done』のレッスンを23分のストーリーで

鮮やかなストーリーテリングを通じて『Jobs to Be Done』を体験し、イノベーションのレッスンを記憶に残り、応用できる瞬間に変えます。

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あなた自身の方法で『Jobs to Be Done』を体験。

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@Raaaaaachelw
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"Crazy how much I learned while walking the dog. BeFreed = small habits → big gains."

@Matt, YC alum
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"Reading used to feel like a chore. Now it’s just part of my lifestyle."

@Erin, Investment Banking Associate , NYC
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254
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"Feels effortless compared to reading. I’ve finished 6 books this month already."

@djmikemoore
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"BeFreed turned my guilty doomscrolling into something that feels productive and inspiring."

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@SofiaP
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@Jaded_Falcon
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@OojasSalunke
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"The themed book list podcasts help me connect ideas across authors—like a guided audio journey."

@Leo, Law Student, UPenn
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"Makes me feel smarter every time before going to work"

@Cashflowbubu
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star
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"Instead of endless scrolling, I just hit play on BeFreed. It saves me so much time."

@Moemenn
platform
star
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star
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"I never knew where to start with nonfiction—BeFreed’s book lists turned into podcasts gave me a clear path."

@Chloe, Solo founder, LA
platform
comments
12
likes
117

"Perfect balance between learning and entertainment. Finished ‘Thinking, Fast and Slow’ on my commute this week."

@Raaaaaachelw
platform
star
star
star
star
star

"Crazy how much I learned while walking the dog. BeFreed = small habits → big gains."

@Matt, YC alum
platform
comments
12
likes
108

"Reading used to feel like a chore. Now it’s just part of my lifestyle."

@Erin, Investment Banking Associate , NYC
platform
comments
254
likes
17

"Feels effortless compared to reading. I’ve finished 6 books this month already."

@djmikemoore
platform
star
star
star
star
star

"BeFreed turned my guilty doomscrolling into something that feels productive and inspiring."

@Pitiful
platform
comments
96
likes
4.5K

"BeFreed turned my commute into learning time. 20-min podcasts are perfect for finishing books I never had time for."

@SofiaP
platform
star
star
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star
star

"BeFreed replaced my podcast queue. Imagine Spotify for books — that’s it. 🙌"

@Jaded_Falcon
platform
comments
201
thumbsUp
16

"It is great for me to learn something from the book without reading it."

@OojasSalunke
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star
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"The themed book list podcasts help me connect ideas across authors—like a guided audio journey."

@Leo, Law Student, UPenn
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@Cashflowbubu
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