
What if Disney's magic transformed healthcare? Fred Lee's award-winning bestseller reveals how hospitals skyrocketed from bottom 10% to top 10% in patient satisfaction by embracing Disney's principles. Recommended by top cardiologists, this 2005 Book of the Year revolutionizes how we experience healthcare.
著者の声を通じて本を感じる
知識を魅力的で例が豊富な洞察に変換
キーアイデアを瞬時にキャプチャして素早く学習
楽しく魅力的な方法で本を楽しむ
Imagine walking into a hospital where every interaction feels as thoughtfully designed as a Disney experience. Where staff members don't just provide care but create memorable moments. Where the measure of success isn't merely clinical outcomes but the stories patients tell afterward. This is the revolutionary vision Fred Lee presents in "If Disney Ran Your Hospital." Drawing from his unique dual perspective as both a hospital executive and Disney cast member, Lee challenges us to reimagine healthcare delivery through the lens of the world's premier entertainment company. The core insight? Hospitals aren't competing against other hospitals - they're competing against every service experience their patients have ever had. That friendly barista who remembers your coffee order? She's setting the standard against which your registration desk is measured. The hotel concierge who goes above and beyond? He's establishing expectations for your transport team. This expanded definition of competition fundamentally transforms how we approach patient care.
『If Disney Ran Your Hospital』の核心的なアイデアを分かりやすいポイントに分解し、革新的なチームがどのように創造、協力、成長するかを理解します。
『If Disney Ran Your Hospital』を素早い記憶のヒントに凝縮し、率直さ、チームワーク、創造的な回復力の主要原則を強調します。

鮮やかなストーリーテリングを通じて『If Disney Ran Your Hospital』を体験し、イノベーションのレッスンを記憶に残り、応用できる瞬間に変えます。
何でも質問し、声を選び、本当にあなたに響く洞察を一緒に作り出しましょう。

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