
Discover why innovation isn't luck but science. "Competing Against Luck" unveils Christensen's revolutionary "jobs to be done" theory - the framework Netflix's Reed Hastings used to redefine entertainment. The milkshake story alone transformed how companies view customer needs forever. Your competitive advantage awaits.
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A fast-food chain spent millions perfecting their milkshake-adjusting sweetness, thickness, temperature. They surveyed customers, ran focus groups, tested pricing strategies. Sales barely budged. Then someone asked a different question: not what makes a better milkshake, but why do people buy milkshakes at all? The answer transformed everything. Morning commuters weren't buying a beverage-they were hiring a solution to survive a boring drive while staying full until lunch. The milkshake competed not against other shakes but against bananas (too quick), bagels (too messy), and granola bars (too crumbly). This revelation is the essence of Jobs Theory: people don't want products; they want progress in their lives. When we understand the job someone is trying to do, innovation stops being a gamble and becomes predictable.
Décomposez les idées clés de Competing Against Luck en points faciles à comprendre pour découvrir comment les équipes innovantes créent, collaborent et grandissent.
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Découvrez Competing Against Luck à travers des récits vivants qui transforment les leçons d'innovation en moments mémorables et applicables.
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Cree par des anciens de Columbia University a San Francisco
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Cree par des anciens de Columbia University a San Francisco

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