Die nackte Wahrheit: Eine Business-Fabel über das Überwinden der drei Ängste, die die Kundenloyalität sabotieren book cover

Die nackte Wahrheit

Eine Business-Fabel über das Überwinden der drei Ängste, die die Kundenloyalität sabotieren

Patrick Lencioni
4.2(6171 Reviews)

Überblick über Die nackte Wahrheit

Lencionis „Getting Naked“ revolutioniert Kundenbeziehungen durch radikale Verletzlichkeit. Der Finanzberater Sten Morgan schreibt diesem Ansatz die Transformation seiner Praxis zu, indem er Fachwissen sofort kostenlos zur Verfügung stellt. Welche kontraintuitive Angst müssen Fachleute überwinden, um unerschütterliches Vertrauen aufzubauen? Die Antwort gestaltet sowohl geschäftliche als auch persönliche Verbindungen neu.

Kernthemen in Die nackte Wahrheit

  • vulnerability in business
  • client service excellence
  • trust-based selling
  • overcoming professional fears
  • transparent consulting

Zitate aus Die nackte Wahrheit

  • Clients primarily want to know that their service providers care more about helping them.

  • Always consult instead of sell.

  • Give away the business.

  • Tell the kind truth.

  • Embracing your humanity, imperfections and all.

Personen in Die nackte Wahrheit

  • Patrick LencioniAuthor and developer of the naked service model
  • Dominic BartonFormer CEO of McKinsey who endorsed the approach

Über den Autor

Über den Autor von Die nackte Wahrheit

Patrick Lencioni ist der Bestsellerautor von Getting Naked: A Business Fable about Shedding the Three Fears That Sabotage Client Loyalty und ein Pionier in den Bereichen organisatorische Gesundheit und Führung.

Als Gründer des Beratungsunternehmens The Table Group kombiniert er mehr als 25 Jahre Erfahrung in der Beratung von Fortune-500-Kunden wie Microsoft und Hilton mit Erkenntnissen aus seinen 13 Wirtschaftsbüchern, darunter die wegweisenden Werke Die 5 Dysfunktionen eines Teams und The Advantage.

Bekannt dafür, komplexe Führungskonzepte in zugängliche Fabeln zu übersetzen, thematisiert Lencioni in Getting Naked die Schwerpunkte Verletzlichkeit und Kundenvertrauen durch seinen charakteristischen Storytelling-Ansatz, den er über 8 Millionen weltweit verkaufte Exemplare hinweg verfeinert hat. Seine Arbeit wurde im The Wall Street Journal und in USA Today vorgestellt, während CNN Money ihn zu einem der „10 neuen Gurus, die man kennen sollte“ ernannte.

Weitere bemerkenswerte Titel wie The Ideal Team Player und Death by Meeting festigen seinen Ruf als maßgebliche Stimme in der Teamdynamik. In über 30 Sprachen übersetzt, leiten Lencionis Frameworks Organisationen von der NFL bis hin zu Start-ups dabei an, furchtlose, kundenzentrierte Kulturen aufzubauen.

Zusammenfassung von Die nackte Wahrheit herunterladen

Erhalten Sie die Die nackte Wahrheit-Zusammenfassung als kostenloses PDF oder EPUB. Drucken Sie es aus oder lesen Sie es jederzeit offline.

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@Matt, YC alum
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"Reading used to feel like a chore. Now it’s just part of my lifestyle."

@Erin, Investment Banking Associate , NYC
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"Feels effortless compared to reading. I’ve finished 6 books this month already."

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"I never knew where to start with nonfiction—BeFreed’s book lists turned into podcasts gave me a clear path."

@Chloe, Solo founder, LA
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117

"Perfect balance between learning and entertainment. Finished ‘Thinking, Fast and Slow’ on my commute this week."

@Raaaaaachelw
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star

"Crazy how much I learned while walking the dog. BeFreed = small habits → big gains."

@Matt, YC alum
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108

"Reading used to feel like a chore. Now it’s just part of my lifestyle."

@Erin, Investment Banking Associate , NYC
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comments
254
likes
17

"Feels effortless compared to reading. I’ve finished 6 books this month already."

@djmikemoore
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star

"BeFreed turned my guilty doomscrolling into something that feels productive and inspiring."

@Pitiful
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@Leo, Law Student, UPenn
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