
Pulitzer-winning journalist Jeff Horwitz exposes Facebook's catastrophic "profits-over-people" culture. What shocking secrets did whistleblowers risk careers to reveal? Endorsed by Ronan Farrow as "penetrating," this New York Times Editors' Choice unveils how one company's algorithms reshaped society - for devastatingly worse.
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Facebook's transformation from a Harvard dorm room project to a global empire is a cautionary tale of ambition untethered from responsibility. When Arturo Bejar returned to Facebook's campus in 2019, he discovered something disturbing: the user reporting system he designed had been deliberately crippled to reduce complaints by making the process convoluted. His teenage daughter had faced misogynistic comments and unsolicited explicit images on Instagram, yet the platform offered no effective recourse. This revelation perfectly captured Facebook's evolution-from connecting people to prioritizing growth at all costs. The story of Facebook isn't just about a company; it's about how algorithms quietly rewrote the rules of human interaction while few were paying attention.
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