
In "The Heart of Transformation," Leckie reveals five questions that make leaders 2.6 times more successful. Why do CEOs embrace his "explore before execute" philosophy? Because in a world obsessed with action, those who pause to question assumptions consistently outperform their competitors.
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In our technology-obsessed world, we've created a striking paradox: fifth-generation technologies operating alongside second-generation human systems. While we eagerly adopt the latest digital innovations, our organizational structures remain stubbornly rooted in centuries-old power dynamics. This disconnect explains why, despite massive investments, so many digital transformations fail. What if the key to successful transformation isn't more technology but more humanity? Microsoft's remarkable turnaround under Satya Nadella demonstrates this principle perfectly. Rather than focusing solely on technological innovation, Nadella prioritized culture and mindset, showing that human capabilities drive digital success. Successful transformation requires developing six specific human capabilities that build upon-rather than replace-traditional business skills. First, we must explore before executing, embracing curiosity instead of rushing to implement. Second, we need to learn before knowing, acknowledging that expertise quickly becomes outdated in our rapidly evolving landscape. Third, we must change before protecting, finding courage to risk what's comfortable for what's possible. Fourth, we should pathfind before path following, using values rather than rigid plans to navigate uncertainty. Fifth, we must innovate before replicating, breaking free from the addiction to proven approaches. Finally, we need to humanize before organizing, prioritizing relationships over rigid structures. These capabilities aren't just theoretical concepts-they're practical tools that create a framework for transformation that begins with individuals and ripples outward to transform entire organizations.