
In "Smart Work," Jo Owen delivers the essential RAMP framework for thriving in hybrid workplaces. Endorsed by HR leaders like Lucinda Carney, it challenges traditional management, asking: Can trust-based leadership replace command-and-control in our post-pandemic reality? Your competitive advantage awaits.
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What would you do if your entire concept of work suddenly vanished? In March 2020, millions of professionals discovered the answer firsthand. Kitchen tables became boardrooms. Bedrooms transformed into offices. And the unthinkable happened: work continued. Not just survived-thrived in ways no one predicted. This wasn't a temporary disruption; it was the acceleration of a revolution already brewing beneath the surface. The pandemic didn't invent remote work-it merely ripped away the curtain, exposing how much of traditional management was theater. The question wasn't whether we could work differently. It was why we hadn't done it sooner. Traditional management died the moment bosses couldn't peek over cubicle walls. What replaced it? A framework built on four pillars: Relationships, Autonomy, Motivation, and Process-the RAMP model. This isn't management theory; it's survival strategy for the modern age. Think of it like parenting teenagers. You can install tracking apps and enforce curfews, or you can build trust and set clear expectations. One creates resentment and rebellion; the other fosters responsibility and growth.