
信任
知道何时给予、何时保留、如何赢得,以及在破裂时如何修复。
《信任》概述
在《信任》(*Trust*)一书中,畅销书作家亨利·克劳德博士(Dr. Henry Cloud)解码了重塑人际关系的四项核心信任要素。这部《华尔街日报》畅销书得到了领导力大师约翰·麦斯威尔(John Maxwell)的认可,并被纳入财富500强企业的培训课程。它揭示了为什么信任不仅仅是给予的,而是通过战略性地构建、测试和修复而成的。
《信任》核心主题
- trustworthiness assessment
- interpersonal safety
- relational discernment
- betrayal recovery
- empathic connection
《信任》经典语录
Trust is earned, not given.
Trust is sexy.
'Just trust me' might be the three most dangerous words.
Trust fuels everything from intimate relationships to global economies.
Trust requires knowing their motives align with your wellbeing.
《信任》主要人物
- Dr. Henry CloudAuthor, clinical psychologist, and consultant
- Chick-fil-ACase study of an organization building trust
- Saddleback ChurchCase study of a community addressing needs
- Ritz-CarltonCase study of empowering employees to build trust
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