
The JOLT Effect reveals why 40-60% of deals stall from customer indecision, not disinterest. Backed by 2.5 million sales conversations, this game-changer flips conventional wisdom: fear of wrong choices - not FOMO - drives purchasing decisions. Dan Heath calls it "fresh, evidence-based, and PRACTICAL."
通过作者的声音感受这本书
将知识转化为引人入胜、富含实例的见解
快速捕捉核心观点,高效学习
以有趣互动的方式享受这本书
When a sale stalls, conventional wisdom points to customer resistance to change. But groundbreaking research from Matthew Dixon and Ted McKenna reveals a surprising truth: the biggest obstacle isn't customers' love of the status quo-it's their fear of making the wrong decision. Analyzing millions of AI-processed sales conversations, they discovered that 56% of deals lost to "no decision" involve customers who actually want to change but simply can't pull the trigger. This insight has transformed how industry giants like Salesforce and Microsoft approach sales. The psychology is simple yet profound: humans fear errors of commission (making a wrong choice) far more than errors of omission (failing to act). Nobel Prize winners Kahneman and Tversky demonstrated we value avoiding losses 2-3 times more than securing equivalent gains. In sales terms? Customers would rather miss out on $10 million in benefits than actively make a decision that costs their company $10 million. The emotional calculus is clear: messing up feels worse than missing out.
将《The JOLT Effect》的核心观点拆解为易于理解的要点,了解创新团队如何创造、协作和成长。
将《The JOLT Effect》提炼为快速记忆要点,突出坦诚、团队合作和创造力的关键原则。

通过生动的故事体验《The JOLT Effect》,将创新经验转化为令人难忘且可应用的精彩时刻。
随心提问,选择声音,共同创造真正与你产生共鸣的见解。

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