Conflict Communication book cover

Conflict Communication by Rory Miller Summary

Conflict Communication
Rory Miller
4.23 (364 Reviews)
Communication skill
Psychology
Relationship
Self-growth
概述
核心要点
作者
常见问题

Overview of Conflict Communication

Discover how your three brains - lizard, monkey, human - sabotage communication during conflict. Award-winning "Conflict Communication" teaches de-escalation tactics used in eight countries across hospitals and prisons. Why do police officers swear by Miller's framework for defusing violence before it explodes?

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核心要点

1

When Your Brain Hijacks Your Mouth

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A corrections officer stands face-to-face with an inmate who's just been denied parole. The air thickens. One wrong word could trigger a riot. But here's the twist: the same neurological patterns governing this life-or-death moment are running in the background when you argue with your spouse about dirty dishes, when your coworker dismisses your presentation, when a stranger cuts you off in traffic. We like to think we're rational creatures who occasionally get emotional. The truth is far more unsettling: we're emotional creatures who occasionally think rationally. Rory Miller spent decades in maximum-security prisons discovering that conflict follows predictable scripts-ancient patterns that hijack our minds before we realize what's happening. Understanding these patterns doesn't just help you survive dangerous encounters; it transforms how you navigate every difficult conversation in your life.

2

Three Brains, One Skull: The Hidden Architecture of Conflict

3

The Game You Didn't Know You Were Playing

4

The Scripts Running Your Life and the Hooks That Control You

5

Why Smart People Keep Making the Same Mistakes

6

Tactical Tools for Reality

7

Living in the New World

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《Conflict Communication》不仅仅是一本书——它是Communication skill领域的大师课。为了帮助你以最适合的方式吸收书中精华,我们提供五种独特的学习模式。无论你是深度思考者、快速学习者还是故事爱好者,总有一种模式适合你。

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"Reading used to feel like a chore. Now it’s just part of my lifestyle."

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likes
117

"Perfect balance between learning and entertainment. Finished ‘Thinking, Fast and Slow’ on my commute this week."

@Raaaaaachelw
platform
star
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star
star
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"Crazy how much I learned while walking the dog. BeFreed = small habits → big gains."

@Matt, YC alum
platform
comments
12
likes
108

"Reading used to feel like a chore. Now it’s just part of my lifestyle."

@Erin, Investment Banking Associate , NYC
platform
comments
254
likes
17

"Feels effortless compared to reading. I’ve finished 6 books this month already."

@djmikemoore
platform
star
star
star
star
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"BeFreed turned my guilty doomscrolling into something that feels productive and inspiring."

@Pitiful
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comments
96
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4.5K

"BeFreed turned my commute into learning time. 20-min podcasts are perfect for finishing books I never had time for."

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