
Verbal Judo transforms conflict into cooperation through tactical communication. Required training for police nationwide and adopted by Fortune 500 giants like IBM, this masterclass in persuasion was crafted by a unique English professor-turned-cop with black belts in multiple martial arts. What confrontation could you defuse today?
Senti il libro attraverso la voce dell'autore
Trasforma la conoscenza in spunti coinvolgenti e ricchi di esempi
Cattura le idee chiave in un lampo per un apprendimento veloce
Goditi il libro in modo divertente e coinvolgente
Picture this: A suicidal man sits in a bathtub, threatening to electrocute himself. Instead of pleading or forcing him out, police officer George Thompson does something unexpected - he vividly describes the agonizing death that awaits, then casually offers to share "a hundred and four easier ways to die." The man immediately jumps out. This counterintuitive approach exemplifies Verbal Judo - a communication methodology that has saved countless lives since its development. What makes this approach so powerful is Thompson's unique background as both an English professor with a PhD and a street cop who joined the force at age 35, combining academic understanding with real-world application in ways few communication experts can match. The birth of Verbal Judo came from observing masters at work. During a violent domestic dispute, Thompson's partner Bruce Fair walked in, completely ignored the screaming couple, and began casually reading their newspaper. He then looked up and asked if he could use their phone about a car advertisement. The bewildered couple instantly shifted from fighting to hosting - their conflict completely dissolved by this unexpected approach. This incident revealed how communication principles could redirect hostile energy without force - just like martial arts. The core goals became clear: ensuring personal safety through mind-mouth harmony, enhancing professionalism by reducing complaints, and increasing efficiency by "saying it right" the first time.
Scomponi le idee chiave di Verbal Judo in punti facili da capire per comprendere come i team innovativi creano, collaborano e crescono.
Distilla Verbal Judo in rapidi promemoria che evidenziano i principi chiave di franchezza, lavoro di squadra e resilienza creativa.

Vivi Verbal Judo attraverso narrazioni vivide che trasformano le lezioni di innovazione in momenti che ricorderai e applicherai.
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Creato da alumni della Columbia University a San Francisco

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