
Selling isn't about tricks - it's about trust. With 5 million copies sold and 14 translations, Jeffrey Gitomer's award-winning guide transforms reluctant salespeople into relationship builders. Wall Street Journal praised its ethical approach, while sales leaders worldwide embrace its provocative question: "Are you ready to kick your own ass?"
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Selling isn't about clever tricks or high-pressure techniques-it's about understanding a fundamental truth: people hate being sold to, but they love to buy. This perspective shift transforms everything. When you focus on creating environments where customers naturally want to purchase rather than trying to force a sale, magic happens. The most powerful buying motivator isn't your product features or even your price-it's whether customers like and trust you. Before anything else, people buy from people they connect with. Think about your own buying experiences. When was the last time you purchased something significant from someone you actively disliked? Probably never. What drives your specific customers to buy? Is it increased productivity, solving a persistent problem, or gaining status among peers? Understanding these motivations requires genuine curiosity and research. The difference between average salespeople and masters is philosophical-mediocre sellers think about meeting this month's quota, while exceptional ones build relationships that last forever. Each interaction becomes about connection rather than transaction. This isn't just feel-good advice; it's the foundation of sustainable sales success that works whether you're selling enterprise software or kitchen knives.
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