Mumbling can make you seem less credible. Learn how to use the Clarity Triangle and strategic pauses to improve your articulation and command authority.

Most of us think we have a 'global' speech problem, but it usually boils down to four specific dimensions: articulation, pacing, volume, and structure. The good news is that these are mechanical habits we can actually retrain.
Cree par des anciens de Columbia University a San Francisco
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Cree par des anciens de Columbia University a San Francisco

Lena: Hey Miles, I was just thinking about how often we all have to repeat ourselves in meetings. It’s so frustrating when you have a great idea, but it just doesn't "land."
Miles: It really is. And get this—research from 2021 found that listeners actually rate speakers with clearer articulation as more credible and knowledgeable, regardless of what they’re even saying. It’s not just about the words; it’s the mechanics.
Lena: That’s wild! So, even if I’m a genius, if I’m mumbling, people might trust me less?
Miles: Exactly. Most of us think we have a "global" speech problem, but it usually boils down to four specific dimensions: articulation, pacing, volume, and structure. The good news is that these are mechanical habits we can actually retrain.
Lena: I love that. It’s like a physical workout for your voice. Let’s explore how we can use the "Clarity Triangle" to transform how we show up in every conversation.