Move beyond polite dysfunction by applying Lencioni’s Five Dysfunctions to ministry teams. Learn to foster vulnerability-based trust and productive conflict to drive kingdom results.

Healthy teams engage in productive ideological conflict; it’s not about attacking people, it’s about attacking problems. You can't sharpen iron by rubbing two pieces of velvet together—there has to be friction and heat.
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Lena: You know, Miles, I was talking to a campus minister recently who said their staff meetings felt more like "artificial harmony" than actual teamwork. Everyone is being "nice," but no one is being "kind" enough to tell the truth.
Miles: That is such a classic trap in ministry. It’s actually a huge part of Patrick Lencioni’s "The Five Dysfunctions of a Team." He points out that mission-driven groups, especially churches, often confuse being polite with being healthy.
Lena: Right, and it’s wild because the stakes are so high. I saw a statistic that 79% of employees don't trust their organization's leadership. In a campus ministry context, where everything is built on discipleship and relationships, that kind of dysfunction can really stall the mission.
Miles: Exactly. If we don't have vulnerability-based trust at the bottom of that pyramid, we can’t have the "iron sharpening iron" conflict needed to grow.
Lena: So let’s dive into how we can move from just "getting along" to building a truly cohesive team that gets results for the Kingdom.