The Trusted Advisor Fieldbook by Charles H. Green & Andrea P. Howe Summary
Overview of The Trusted Advisor Fieldbook
The ultimate trust-building toolkit that revolutionized business relationships. Endorsed by industry titans like Deloitte's former CEO Jim Quigley, this 2011 guide transformed how Accenture and CSC approach client interactions. What's the one trust skill most professionals dangerously lack?
Similar books to The Trusted Advisor Fieldbook
Ressentez le livre à travers la voix de l'auteur
Transformez les connaissances en idées captivantes et riches en exemples
Capturez les idées clés en un éclair pour un apprentissage rapide
Profitez du livre de manière ludique et engageante
Points clés
Why the Smartest People in Business Often Fail at the Most Important Thing
A consultant loses a $40 million client despite delivering superior returns and having deeper expertise than any competitor. A technically brilliant engineer watches less qualified colleagues get promoted. A salesperson with the best product consistently loses to companies offering inferior solutions. What's the common thread? They all missed something fundamental that has nothing to do with competence. Trust has become the ultimate business differentiator, yet most professionals have never been taught how it actually works. We invest years mastering technical skills while ignoring the paradoxical truth that drives all meaningful business relationships: the best way to win is to stop trying to win. This isn't motivational fluff-high-trust companies outperform low-trust ones by 286% in total shareholder returns. The firm that won that $40 million client didn't have better credentials. They simply took time to understand the client's concerns rather than defending their expertise. That single shift made all the difference.
The Trust Equation: Why Being Right Isn't Enough
Five Skills That Transform Professional Relationships
Rethinking Business Development: When Giving Away Beats Holding Back
When Relationships Get Messy: Navigating Difficult Dynamics
Building Trust Across Screens and Cultures
Your Competitive Advantage in an Uncertain World
Mode Résumé Rapide - Lisez ou écoutez le résumé de The Trusted Advisor Fieldbook en 10 minutes
Décomposez les idées clés de The Trusted Advisor Fieldbook en points faciles à comprendre pour découvrir comment les équipes innovantes créent, collaborent et grandissent.
Mode Fiches mémo - Top 5 Idées de The Trusted Advisor Fieldbook en Bref
Condensez The Trusted Advisor Fieldbook en indices de mémoire rapides mettant en évidence les principes clés de franchise, de travail d'équipe et de résilience créative.
Mode Fun - Leçons de The Trusted Advisor Fieldbook Racontées en Histoires de 25 Min
Découvrez The Trusted Advisor Fieldbook à travers des récits vivants qui transforment les leçons d'innovation en moments mémorables et applicables.
Mode Personnaliser - Lisez ou écoutez le résumé de The Trusted Advisor Fieldbook en 0 minutes
Posez n'importe quelle question, choisissez la voix et co-créez des idées qui résonnent vraiment avec vous.
Cree par des anciens de Columbia University a San Francisco
"Instead of endless scrolling, I just hit play on BeFreed. It saves me so much time."
"I never knew where to start with nonfiction—BeFreed’s book lists turned into podcasts gave me a clear path."
"Perfect balance between learning and entertainment. Finished ‘Thinking, Fast and Slow’ on my commute this week."
"Crazy how much I learned while walking the dog. BeFreed = small habits → big gains."
"Reading used to feel like a chore. Now it’s just part of my lifestyle."
"Feels effortless compared to reading. I’ve finished 6 books this month already."
"BeFreed turned my guilty doomscrolling into something that feels productive and inspiring."
"BeFreed turned my commute into learning time. 20-min podcasts are perfect for finishing books I never had time for."
"BeFreed replaced my podcast queue. Imagine Spotify for books — that’s it. 🙌"
"It is great for me to learn something from the book without reading it."
"The themed book list podcasts help me connect ideas across authors—like a guided audio journey."
"Makes me feel smarter every time before going to work"
Cree par des anciens de Columbia University a San Francisco
"Instead of endless scrolling, I just hit play on BeFreed. It saves me so much time."
"I never knew where to start with nonfiction—BeFreed’s book lists turned into podcasts gave me a clear path."
"Perfect balance between learning and entertainment. Finished ‘Thinking, Fast and Slow’ on my commute this week."
"Crazy how much I learned while walking the dog. BeFreed = small habits → big gains."
"Reading used to feel like a chore. Now it’s just part of my lifestyle."
"Feels effortless compared to reading. I’ve finished 6 books this month already."
"BeFreed turned my guilty doomscrolling into something that feels productive and inspiring."
"BeFreed turned my commute into learning time. 20-min podcasts are perfect for finishing books I never had time for."
"BeFreed replaced my podcast queue. Imagine Spotify for books — that’s it. 🙌"
"It is great for me to learn something from the book without reading it."
"The themed book list podcasts help me connect ideas across authors—like a guided audio journey."
"Makes me feel smarter every time before going to work"
"Instead of endless scrolling, I just hit play on BeFreed. It saves me so much time."
"I never knew where to start with nonfiction—BeFreed’s book lists turned into podcasts gave me a clear path."
"Perfect balance between learning and entertainment. Finished ‘Thinking, Fast and Slow’ on my commute this week."
"Crazy how much I learned while walking the dog. BeFreed = small habits → big gains."
"Reading used to feel like a chore. Now it’s just part of my lifestyle."
"Feels effortless compared to reading. I’ve finished 6 books this month already."
"BeFreed turned my guilty doomscrolling into something that feels productive and inspiring."
"BeFreed turned my commute into learning time. 20-min podcasts are perfect for finishing books I never had time for."
"BeFreed replaced my podcast queue. Imagine Spotify for books — that’s it. 🙌"
"It is great for me to learn something from the book without reading it."
"The themed book list podcasts help me connect ideas across authors—like a guided audio journey."
"Makes me feel smarter every time before going to work"
"Instead of endless scrolling, I just hit play on BeFreed. It saves me so much time."
"I never knew where to start with nonfiction—BeFreed’s book lists turned into podcasts gave me a clear path."
"Perfect balance between learning and entertainment. Finished ‘Thinking, Fast and Slow’ on my commute this week."
"Crazy how much I learned while walking the dog. BeFreed = small habits → big gains."
"Reading used to feel like a chore. Now it’s just part of my lifestyle."
"Feels effortless compared to reading. I’ve finished 6 books this month already."
"BeFreed turned my guilty doomscrolling into something that feels productive and inspiring."
"BeFreed turned my commute into learning time. 20-min podcasts are perfect for finishing books I never had time for."
"BeFreed replaced my podcast queue. Imagine Spotify for books — that’s it. 🙌"
"It is great for me to learn something from the book without reading it."
"The themed book list podcasts help me connect ideas across authors—like a guided audio journey."
"Makes me feel smarter every time before going to work"
Obtenez le resume de The Trusted Advisor Fieldbook en PDF ou EPUB gratuit. Imprimez-le ou lisez-le hors ligne a tout moment.